Anisa Tabaco
RONKONKOMA,New York
Summary
To seek and maintain full or part-time position that offers professional challenges utilizing my interpersonal skills within your agency.
Overview
26
26
years of professional experience
Work History
Peer Support Specialist
Family Residences And Essential Enterprises
06.2023 - 08.2023
- Built relationships with individual clients based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Communicated with individuals' family members, offering information and insight into support services available at community level.
- Transported individuals to medical appointments and support meetings whenever needed.
- Assessed and monitored clients' behavior . Made recommendations to provide appropriate therapeutic interventions.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assisted clients in exploring feelings and understanding behaviors.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Developed Personal Recovery Oriented Centered recovery plans/strategies, coping methods, and rehabilitation strategies with the client.
- Monitored the client's medications, schedules, and activities.
- Maintained and updated reports on 10-11 file chart system to report any unusual behavior, conflicts, or recovery deviations to the relevant professionals
Sales Associate
Ulta
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Peer Support Specialist/Community Support Specialist
Family Residences And Essential Enterprises
09.2018 - 06.2020
- Built relationships with individual clients based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Communicated with individuals' family members, offering information and insight into support services available at community level.
- Transported individuals to medical appointments and support meetings whenever needed.
- Assessed and monitored clients' behavior . Made recommendations to provide appropriate therapeutic interventions.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assisted clients in exploring feelings and understanding behaviors.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Developed Personal Recovery Oriented Centered recovery plans/strategies, coping methods, and rehabilitation strategies with the client.
- Monitored the client's medications, schedules, and activities.
- Maintained and updated reports on 10-11 file chart system to report any unusual behavior, conflicts, or recovery deviations to the relevant professionals
Personal Assistant to the Owner
Union Square Advertising
06.2015 - 12.2016
- Served as first point of contact between owner and clients.
- Provided administrative support including scheduling meetings, event plans, and making travel arrangements
- Organized personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction
- Filed personal and professional documentations.
- Maintained database filing systems and conducted research on behalf of the owner
- Kept detailed track of owner’s business and travel expenses.
- Maintained light housekeeping in office and household needs
Daycare Provider
Little Wonders Daycare
06.2014 - 06.2015
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments, and issues.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created and implemented diverse educational strategies to boost development.
- Provided emotional support and guidance to children during difficult times.
- Worked with children to develop good cognitive, physical and language skills.
- Worked closely with fellow staff members in developing and implementing program policies, procedures, educational and recreational activities.
- Maintained effective employee coverage schedule to balance between proper provider to child ratio.
Nursing Staff Coordinator
St John's Episcopal Hospital
06.2005 - 12.2006
- Responsible for filling nurse staffing vacancies and developed schedules to guarantee sufficient nurse shift coverage for entire hospital.
- Collaborated with Nursing Directors & Nurse Managers on each floor of hospital with regards to establishing schedules, short and long-term hiring and strategizing on departmental nurse staffing needs.
- Initiated and approved temporary nurse staffing to fill coverage gaps.
- Recorded new hires, transfers, terminations, changes in job classifications, credentialing and cross trained employees to maintain quality assurance guidelines
- Obtained birth records by verifying accuracy and completeness of data in patients Labor & Delivery Maternity ward records.
- Created birth certificate documents with verified information.
- Responsible for handling one-on-one aids for psychiatric patients
- Filled in with payroll processing as well as dispense hundreds of paychecks to employees
Medical File Clerk
Nassau Radiologic Group, P.C.
05.2003 - 06.2004
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Input data into computer programs and filing systems.
- Followed up with medical staff regarding missing information in patient records.
- Scanned and uploaded medical records into electronic medical records system.
- Tracked and monitored requests for medical records release.
- Sorted and distributed incoming and outgoing medical records.
- Processed and tracked requests for medical records from external organizations.
- Identified new methods to optimize medical records management.
Head Cashier
Mandees Shops
03.2002 - 07.2003
- Received the “Above and Beyond the Call of Excellence Award”
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance, sales and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Identified and resolved discrepancies and errors in customer accounts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
Stock Associate
Express
09.2002 - 01.2003
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Performed inventory control, such as counting, and stocking merchandise.
- Stocked designated items on shelves, end caps and displays.
- Recorded daily activities for inventory control.
Stock Partner
New York & Company
09.2000 - 01.2002
- Assisted management in prioritizing merchandise
- Set goals as a team leader when management was not present
- Processed and cataloged incoming freight
- Collaborated with peers to verify task completion, meeting tight deadlines, and schedules.
Cashier
Mandee Shops
05.1997 - 04.1999
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certified Peer Specialist
The Academy of Peer Services
Online Learning09.2018
Associate of Science - Humanities
Nassau Community College
Garden City, NY05.2005
No Degree - Psychology
Stony Brook University
Stony Brook, NY05.2005
No Degree - Healthcare Administration
St. John's University
Jamaica, NY05.2001
Skills
Excellent verbal and written communication skills Highly compassionate and attentive to detail The ability to be on call for emergencies and work on weekends and public holidays Knowledge of Microsoft programs- Photoshop, Front Page,Word, Function ability of Excel and PowerPoint, Highly Dedicated, Reliable, Self Motivated, Organized, Energetic, Quick Learner, Multi-Tasker, Team Player, Committed, Deadline Oriented, Flexible, Versatile
Timeline
Peer Support Specialist
Family Residences And Essential Enterprises
06.2023 - 08.2023
Sales Associate
Ulta
11.2022 - 02.2023
Peer Support Specialist/Community Support Specialist
Family Residences And Essential Enterprises
09.2018 - 06.2020
Personal Assistant to the Owner
Union Square Advertising
06.2015 - 12.2016
Daycare Provider
Little Wonders Daycare
06.2014 - 06.2015
Nursing Staff Coordinator
St John's Episcopal Hospital
06.2005 - 12.2006
Medical File Clerk
Nassau Radiologic Group, P.C.
05.2003 - 06.2004
Stock Associate
Express
09.2002 - 01.2003
Head Cashier
Mandees Shops
03.2002 - 07.2003
Stock Partner
New York & Company
09.2000 - 01.2002
Cashier
Mandee Shops
05.1997 - 04.1999
Certified Peer Specialist
The Academy of Peer Services
Associate of Science - Humanities
Nassau Community College
No Degree - Psychology
Stony Brook University
No Degree - Healthcare Administration
St. John's University