Anisah Cornwell
Tempe,Arizona
Summary
Experienced service professional with a diverse skill set in front-of-house and back-of-house roles, specializing in fine-dining hospitality. Recognized for adaptability and praised by colleagues for my flexibility, I consistently contribute to company goals. With extensive knowledge of restaurant operations and exceptional salesmanship, I would be a valuable asset to your server and bar team.
Overview
7
7
years of professional experience
Work History
Bar and Restaurant Manager
Mr.Baan's Bar & Mookata
10.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained serving staff as well as bar staff in all procedures and guest interactions
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Streamlined operational procedures for increased efficiency in daily tasks such as opening/closing routines, shift scheduling, and cash handling processes.
- Increased staff retention through effective hiring, training, and performance management practices.
- Optimized table turnover rates by implementing efficient seating plans and reservation management systems.
Lead Barista
Lux
04.2023 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Bartender/ Bartop Server
The Americano
12.2022 - 04.2023
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Welcoming and acknowledging returning regulars while also building report with new guests and noting food/drink preferences of both
- Took beverages orders from guests and delivered drinks within reasonable time frames
- Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods
- Completed POS transactions, returning currency and payment cards to guests
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Lead Pastry Cook
The Americano
12.2021 - 02.2023
- Weighed ingredients to prepare batter and dough for baked goods
- Completed baked goods with decorative touches and personalized messages
- Monitored supply use to forecast purchasing needs
- Mentored bakery personnel in recipe development and baking skills
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Plating of elevated & intensive dessert dishes for high volume dinner service, while ensuring tickets run no longer than 8 minutes.
Bartender Assistant
The Americano
03.2021 - 12.2021
- Rotated and restocked produce, beer and wine in coolers and liquor
- Collected, washed and restocked glass and barware for repeated use
- Assisted in execution of high volume dinner services involving fine dining cuisine and craft cocktails
- Pre-service preparation of bar and lounge area
- Post-service preparation of pre-batched cocktails and garnishes.
Server
First Watch
02.2020 - 01.2021
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience
- Checked on guests to verify satisfaction with each course.
Junior Sous Chef
Leon's
04.2018 - 11.2019
- Assisted head chef in creating new dishes and menu items
- Guided kitchen personnel in line cooking, food preparation and dish plating
- Estimated production needs and communicated to kitchen personnel
- Worked with vendors to negotiate favorable supply pricing and coordinate delivery timelines
- Collected waste, organized pick up with local compost initiatives biweekly, as to reduce the production of greenhouse emissions.
Education
Bachelor of Science - Sociology And Anthropology
Florida State University
05.2019
Skills
- Dish Preparation
- Food Sales and Promotion
- High-Volume Dining
- Bilingual
- Teamwork
- Conflict resolution techniques
- Food Running
- Safe Handling Standards
- Improvement Plans
- Employee training
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Served Brian Gallagher which led to the restaurant being name top 50 new restaurants in the New York Times
Languages
Spanish
Education
Tallahassee, Florida
Contact
Tempe, Arizona 85281
Timeline
Bar and Restaurant Manager
Mr.Baan's Bar & Mookata
10.2023 - 12.2024
Lead Barista
Lux
04.2023 - 07.2023
Bartender/ Bartop Server
The Americano
12.2022 - 04.2023
Lead Pastry Cook
The Americano
12.2021 - 02.2023
Bartender Assistant
The Americano
03.2021 - 12.2021
Server
First Watch
02.2020 - 01.2021
Junior Sous Chef
Leon's
04.2018 - 11.2019
Bachelor of Science - Sociology And Anthropology
Florida State University
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