Anisah Mallard
Tustin,CA
Summary
Detail-oriented individual with a strong background in client support and care coordination. Known for fostering meaningful relationships and delivering exceptional service, contributing to clients' comfort and well-being.
Overview
3
3
years of professional experience
Work History
In Home Supportive Services Provider
Department of Social Services
Tustin, California
08.2024 - Current
- Assisted clients with daily living activities and personal care needs.
- Developed trusting relationships to ensure client comfort and safety.
- Coordinated transportation for medical appointments and community access.
- Maintained accurate records of client services and support activities.
- Communicated effectively with clients, families, and healthcare providers.
- Provided emotional support to clients during difficult times.
- Maintained accurate records of client activities, medications administered, vital signs and any changes in health status.
- Developed meaningful relationships with clients by providing emotional support when needed.
- 750 hours, 15 hours per week
Resource Navigator
Suncompass LLC
Irvine, California
08.2024 - Current
- Educated clients about available resources within the community related to housing, employment, health care, legal aid.
- Actively listened to clients in order to identify their needs and provide effective solutions.
- Connected clients with local organizations that can provide additional assistance or specialized services if necessary.
- Provided information and guidance to clients on how to access services and resources.
- Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
- Facilitated client referrals to community agencies or other organizations as needed.
- 1250 hours, 25 hours per week
Optometric Technician/Sales Supervisor
Warby Parker
Atlanta, Georgia
08.2022 - 07.2024
- Assisted patients with eye exams and prepared examination rooms.
- Operated diagnostic equipment to gather patient data efficiently.
- Educated patients on contact lens care and eyewear options.
- Collaborated with optometrists during examinations and procedures.
- Scheduled appointments for patients according to their needs and preferences.
- Managed and maintained patient records, ensuring confidentiality and compliance with healthcare regulations.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- 3700 hours, 37 hours per week
Education
Bachelor of Arts - Women And Gender Studies
California State University, Fullerton
Fullerton, CA05-2022
Associate of Arts - Liberal Arts
Orange Coast College
Costa Mesa, CA08-2020
Skills
- Care coordination
- Community outreach
- Effective communication
- Relationship building
- Regulatory compliance
- Record keeping
Timeline
In Home Supportive Services Provider
Department of Social Services
08.2024 - Current
Resource Navigator
Suncompass LLC
08.2024 - Current
Optometric Technician/Sales Supervisor
Warby Parker
08.2022 - 07.2024
Bachelor of Arts - Women And Gender Studies
California State University, Fullerton
Associate of Arts - Liberal Arts
Orange Coast College
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