Anisah Williams
Port Saint Lucie,FL
Summary
Dynamic sales professional with a proven track record at Sephora, excelling in customer relations and effective negotiation. Recognized for boosting sales revenue through innovative strategies and strong team collaboration. Adept at product demonstrations and fostering brand loyalty, consistently exceeding sales targets while delivering exceptional customer service. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Results-driven marketing professional with solid background in brand representation. Known for fostering brand loyalty through engaging customer interactions and creative promotional activities. Team-focused and adaptable, always striving to meet and exceed targets. Proficient in product presentation and customer engagement.
Overview
5
5
years of professional experience
Work History
Brand Representative
CCI Vegas
04.2024 - Current
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
- Contributed to the development of engaging visual merchandising displays that showcased products effectively while attracting customer attention.
- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Assisted in organizing promotional events, boosting brand visibility and attracting new customers.
- Achieved consistent sales targets by actively engaging with potential customers and addressing their specific needs.
- Supported the launch of new products by coordinating training sessions for fellow representatives on key selling points and techniques.
- Communicated product value, quality, and style to educate and entice potential customers.
- Collaborated with team members to develop innovative marketing strategies for promoting the brand.
Sales Manager
Sephora
09.2021 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Sales Agent
CBD Essentials USA
04.2020 - 08.2021
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
Esthetician -
Hollywood Institute of Beauty Careers
Hollywood, FLSkills
- Goal oriented
- Brand building
- Effective communicator
- Customer relations
- Effective negotiation
- Product demonstrations
- Campaign management
- Communication skills
- Strong presentation skills
- Customer service
- Branding
- Customer engagement
- Staff training
- Sales expertise
- Business growth
- Project management experience
- Marketing plans
- Scheduling
- Business administration
- Product demonstration
- Inventory control
- Store promotions
- Sales
- Floor operations and displays
- Teamwork and collaboration
- Problem-solving
- Time management
- Public speaking
- Product recommendations
- Sales and marketing
- Display set up and arrangement
- Product education
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
Timeline
Brand Representative
CCI Vegas
04.2024 - Current
Sales Manager
Sephora
09.2021 - 02.2024
Sales Agent
CBD Essentials USA
04.2020 - 08.2021
Esthetician -
Hollywood Institute of Beauty Careers
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