Conducted root cause analysis for supplier-related issues, implementing corrective actions to prevent future occurrences.
Developed effective communication channels between suppliers and internal teams, resulting in efficient problem-solving and decision-making processes.
Decreased production delays through proactive identification of potential risks within the supply chain and implementation of mitigation strategies accordingly.
Inspected items and compared against standards to meet regulatory requirements.
Supported continuous improvement initiatives within the supply chain through data analysis and process optimization efforts.
Quality Assurance Supervisor
Mobile Outfitters LLC
01.2022 - 02.2024
Processing Defective/Rejectable Material, Maintaining SOP's, Creating and Implementing All Internal audits and Audit schedules, facilitating training and maintaining training records, Project Management, preparing credit requests, Quality checking designs (Adobe Illustrator), scheduling Third-Party audits, Supplier correspondence for RMA's and prep for shipping non-conforming items, Authoring audits with iAuditor for company wide use, tracking Audit metrics for Weekly company-wide presentations.
Quality Assurance Tech Lead
Universal Synergistics Rx/T.H.E.M
05.2021 - 01.2022
Responsibilities include Thermo PH Meter calibration and verification, Purge verification, metal detector checks, electronic scale calibration and verification, Oxygen level evaluation, Organoleptic evaluation, Quality team batch record preparation and review, Working in controlled environments (Allergen, Temperature, etc.), Line clearance, Pre/Post Operation verification, Sample collection, Manual/Dry/Submerged Leak Testing, Visual Screen and Magnet Checks, ATP, Allergen, Listeria, EB Swab, Line Checks (vender specific), QA Warehouse Inventory Verification, Primary Trainer.
QA/QC Lab Technician Supervisor
Juniors Cheesecake
08.2020 - 05.2021
Responsibilities including, but not limited to; Conducting varying QA Observation reports, Verification and Validation activities, Conducting Monthly GMP Internal Audits
Enforcing GMP protocol facility wide, Promoting an above standard production environment
Lot Code Verification, Documenting/maintaining physical and electronic data for Facility Laboratory, Water Titration and Water Potability testing, Conducting ATP, Allergen & EB Swabs, Pre and Post Operational Inspections, Familiarity to SDS and COA's.
Lab Technician Assistant
4C Foods Corporation
02.2018 - 08.2020
Primary responsibilities included working closely with company owners, QC/QA directors and lab techs
Data capturing, Maintaining lab office supply inventory, prepare lab PO's, invoices and transmittals, Quality inspection/Boundary samples, Quality control and product approval for production, customer service, filing and managing lab network, customer complaints, shipping, receiving and recovering shipments, COA's for incoming orders, reviewing product specifications, as well as other general office, clerical and organizational duties.
Education
Skills
Professional understanding and application of EOS, 5S, Six Sigma, DOE, SQF, RMA, GMP
Customer Complaints and Root Cause Analysis
ATP, EB, Allergen & Listeria Swabs / Use of Standard Lab Tools & Testing Equipment (ie, Optical Comparator, Calipers, Gauges)
Managing Non-Conforming Material and Supplier Correspondence/Credit Requests and Memos
Boundary Sample creation and Establishing Defect Guides
Supervisory and Project Management experience
Prepared and Provided Training and Final call for Internal production issues
Establish, implement and conduct Finished Goods and Process Audits
Scheduling 3rd Party audits and approving and communicating report results
Reporting Internal Audit Findings to Management (Metrics and Data Presentation)
Managing Non-Conforming Material and Authoring Supporting NCR Documents and Material disposition
Quality inspection techniques
Process Validation
Cross-Functional Teamwork
Lean manufacturing principles
Measurement System Analysis
Geometric dimensioning and tolerancing
Continuous improvement techniques
Quality Training Delivery
Non-Conforming Material Control
Supply Chain Optimization
Supplier Relationship Management
Documentation Review
Continuous improvement strategies
Technical problem solving
KPI Tracking
Critical Thinking
Attention to Detail
Quality Issue Identification
Attentive and Observant
Finished Goods Inspection
Documentation
Specification Conformance
Certification
AIB International, 2020, Hazard Analysis & Critical Control Points, Certification
American Society for Quality, 2022, ISO 9001: Auditing Fundamentals I (Certified Quality Auditing), Certification
American Society for Quality, 2022, Process Auditing Techniques, Certification
American Society for Quality, 2023, Certified Quality Technician, Certification
DVIRC, 2022, Lean Principles, Certification
DVIRC, 2023, Problem Solving & Root Cause Analysis, Certification