Software Engineering Intern
Purplegrids Inc.
- June 2021 - August 2021; May 2023 - August 2023
- Developed interactive AI Chatbot storyboards using Java, Watson AI, and HTML to facilitate automated consumer interactions across multiple messaging platforms, including Facebook Messenger, Twitter, WhatsApp, and the web.
- Enhanced chatbots intelligence in Watson AI and Java to accurately interpret and respond to varied user phrases with the same underlying intent.
- Tailored chatbots solutions for the healthcare and education sectors, addressing specific needs during the Covid pandemic.
- Designed and implemented a smart scoring model in Java to evaluate and rank interactions based on potential customer qualification for healthcare and education services, utilizing conversation data analysis.
- Collaborated with software engineers to develop and test application procedures for system efficiency.