Compassionate professional with experience in client assistance, patient care, and customer service. Skilled in managing sensitive information and supporting daily living activities while fostering a supportive environment for clients and their families. Strong commitment to quality care enhances patient satisfaction and overall experience.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Telehealth Van & Community Technician
Telehealth Van
Hawthorne, USA
01.2024 - Current
Onboarded and educated patients on digital health tools and remote monitoring devices, enhancing patient technical confidence and health literacy.
Managed mobile clinic logistics, optimizing medical supply inventory and routes to increase daily community outreach effectiveness.
Resolved technical issues to improve patient access and strengthen community outreach initiatives.
In-Home Care Provider
In Home Supportive Services (IHSS)
Long Beach, USA
01.2017 - Current
Collaborated with clients and families to tailor care plans based on specific needs and preferences, fostering trust and enhancing client satisfaction.
Provided hands-on support for clients daily needs, including dressing, grooming, bathing, toileting, ambulating, and transferring to ensure their comfort and well-being.
Documented client health conditions and communicated significant changes to family members and healthcare providers, ensuring high standards of care and safety.
Resident Aid
Cabrillo Village VA Services
Long Beach, USA
08.2015 - 10.2018
Collaborated with residents to provide daily activities and emotional support, enhancing quality of life.
Organized and implemented life-skills programs for adult residents, promoting independent living and personal development.
Facilitated resident intake and case management, orienting new residents to available services and resources.