Anisha Ghosh
Petaluma,CA
Summary
Passionate small business owner with a strong customer service orientation, aiming to transition into a Director of Senior Care Facility role. Ardent about building lasting customer relationships, maintaining high quality standards, and leading an international team effectively. Eager to apply these skills to create a caring environment for seniors and their families at Windsong of Sonoma Senior Living. Committed to making a meaningful impact on seniors' well-being.
Overview
21
21
years of professional experience
Work History
Small Business Owner
Saffron Marigold
01.2008 - Current
- Spearheaded conceptualization and implementation of company's strategic vision, including refining brand identity, expanding product range, and strategic market positioning.
- Cultivated robust customer relationships, with communication driving 50% of business from loyal, returning customers.
- Conceptualized and curated multifaceted portfolio of handcrafted textiles, spanning hand block printed bedding and linens, intricately hand-embroidered linens, and sustainable fashion accessories.
- Established and enforced rigorous quality control procedures, consistently exceeding exceptional product standards.
- Pioneered exclusive studio in India for premium, artisanal linens creation, fostering sustainable partnerships with artisans and suppliers, adhering to highest fair trade, ethical production, and sustainability standards.
- Led dynamic creative team in capturing captivating imagery for exclusive bedding and linens, overseeing end-to-end process from orchestrating photoshoots to seamless visual uploading on company website.
- Collaborated with globally diverse team to manage product creation, successful launches, and compelling product copy.
- Wrote copy, creative, and storytelling content on website and social media channels.
Human Resources Generalist
Concio Software Consulting
04.2003 - 12.2006
- Managed recruitment, coordinated technical training programs.
- Implemented and supervised orientation procedures for new hires.
Manager - Training and Development
Digital Equipment Corp.
1998 - 2000
- Identified organization-wide training opportunities.
- Developed comprehensive calendar for soft skills training.
- Collaborated closely with internal and external trainers to identify specific soft skills training needs, align training programs with organizational objectives, and ensure successful delivery of tailored training initiatives.
Human Resources Assistant Manager
Kotak Mahindra Financial Services
1996 - 1998
- Evaluated and implemented enhancements to company's performance appraisal system.
Education
MBA - Human Resources Management
Tata Institute of Social Sciences
Mumbai, IndiaBachelor of Commerce - Commerce
Symbiosis College of Arts And Commerce
Pune, Maharashtra, IndiaSkills
Leadership
Strategic Planning
Customer Relationship Management
Product Development
Quality Control
Partnership and Collaboration
Global Product Management
Yoga, Cooking, Gardening, Meditation, Photography
Yoga: Regularly practice yoga to maintain physical and mental well-being, promoting focus, flexibility, and stress management.
Cooking: Enjoy experimenting with diverse cuisines and cooking techniques, which enhances creativity and precision in daily tasks.
Gardening: Cultivate a variety of plants, fostering patience, dedication, and a connection to the natural world.
Meditation: Dedicate time to daily meditation for mental clarity, emotional balance, and mindfulness.
Photography: Pursue photography as a creative outlet, capturing moments and perspectives that reflect an eye for detail and visual storytelling.
Languages
English
Native or Bilingual
Hindi
Professional Working
Timeline
Small Business Owner
Saffron Marigold
01.2008 - Current
Human Resources Generalist
Concio Software Consulting
04.2003 - 12.2006
Manager - Training and Development
Digital Equipment Corp.
1998 - 2000
Human Resources Assistant Manager
Kotak Mahindra Financial Services
1996 - 1998
MBA - Human Resources Management
Tata Institute of Social Sciences
Bachelor of Commerce - Commerce
Symbiosis College of Arts And Commerce