Anisha Hamm
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
Work History
Registered Nurse - PCU Surgical Oncology-GYN
AdventHealth
06.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Skilled in the use of EPIC computer software.
Nursing School Practicum - Critical Care Unit
AdventHealth
10.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Completed 120 clinical hours in the CCU for nursing school practicum, by working (10) 12-hour day shifts.
- Provided effective and efficient nursing interventions to critically ill patients under the supervision of my RN mentor.
- Demonstrated professional and personal growth related to assessment skills and providing care to patients with complex needs.
- Practiced using the EPIC computer system.
Anesthesia Billing Coordinator
Ventra Health
03.2021 - 09.2023
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Sorted and imported documentation from anesthesiologist to prepare for billing process.
- Assisted Business Process Outsource (BPO) partners with incident resolution by requesting and logging missing information from the Anesthesiologist.
Independent Contractor - Authorization Specialist
Bayview Radiology
05.2019 - 06.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Obtained authorizations daily for MRI's, CT scans, IR studies, and ultrasounds through NIA, Evicore, AIM, etc
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Verified all patient insurance benefits for all radiology exams.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Medical Assistant/ Patient Access Supervisor/Medical Biller
Northern Radiology Imaging
10.2016 - 06.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Organized the workflow, delegated tasks, provided training for new employees.
- Resolved any customer complaint or problems.
- Maintained timekeeping and personnel records.
- Communicated information from upper management and the physicians to employees and vice versa.
- Extensive knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirement systems
- Used CPT and ICD-10 Coding
Medical Assistant/ Front End Supervisor/Prior Authorization Specialist
Rose Radiology
01.2011 - 04.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Final chart reviewer before charts were sent off for billing.
- Responsible for keeping techs and MD's on schedule.
- Verified patient insurance eligibility and obtained authorizations.
- Skilled in computerized scheduling.
Education
Associate of Arts - Liberal Arts And General Studies
St. Petersburg College
Clearwater, FL05.2024
Associate of Science - Nursing Practice
St. Petersburg College
Clearwater, FL12.2023
Diploma - Medical Assisting
Sanford Brown Institute
Tampa10.2010
High School Diploma -
Clearwater High School
Clearwater, FL05.2003
Skills
- Medication and IV administration
- Medication Administration
- Direct Patient Care
- Patient Assessments
- Customer Service skills
- Microsoft Office
- Epic
Timeline
Registered Nurse - PCU Surgical Oncology-GYN
AdventHealth
06.2024 - Current
Nursing School Practicum - Critical Care Unit
AdventHealth
10.2023 - 12.2023
Anesthesia Billing Coordinator
Ventra Health
03.2021 - 09.2023
Independent Contractor - Authorization Specialist
Bayview Radiology
05.2019 - 06.2022
Medical Assistant/ Patient Access Supervisor/Medical Biller
Northern Radiology Imaging
10.2016 - 06.2019
Medical Assistant/ Front End Supervisor/Prior Authorization Specialist
Rose Radiology
01.2011 - 04.2015
Associate of Arts - Liberal Arts And General Studies
St. Petersburg College
Associate of Science - Nursing Practice
St. Petersburg College
Diploma - Medical Assisting
Sanford Brown Institute
High School Diploma -
Clearwater High School