ANISHA MCNEILL
Sumter,South Carolina
Summary
Knowledgeable Staff Development Specialist with solid background in coordinating staff development initiatives. Proven track record in designing and implementing effective training programs that fostered professional growth. Demonstrated skill in team leadership and strategic planning.
Overview
23
23
years of professional experience
Work History
Sgt II
South Carolina Department of Corrections Board River CI
01.2022 - 01.2025
- Assigns specific duties to subordinate officers to ensure cleaning of buildings, grounds, etc
- Proper supervision and control of inmates in the wards, recreation area, and on special detail
- Supervises and verifies the accuracy of scheduled formal counts; makes informal counts when required
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Administrative Lead – Staff Development
DDSN Midlands Center
08.2019 - 09.2022
- Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Maintain updated records of all staff training folders, including CPR, Defensive classes as the instructors
- Implemented training programs for new hires to ensure a smooth onboarding experience.
- Mentored junior staff members, providing guidance on best practices and professional growth opportunities.
- Managed budgets and expenses, ensuring the allocation of resources was optimized for maximum efficiency.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Coordinated travel arrangements for executives including itinerary planning and expense reporting.
- Implemented new filing systems, resulting in improved document retrieval times and reduced clutter.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Adapted quickly to changing priorities while maintaining high levels of organization under pressure.
- Oversaw inventory management processes for office supplies, reducing costs by eliminating unnecessary purchases.
- Developed strong working relationships with internal and external stakeholders, fostering a positive work environment.
- Resolved conflicts within the team diplomatically, promoting open communication among all members to foster collaboration.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Organized events and meetings, managing logistics such as venue selection, catering arrangements, and agenda preparation.
- Served as a liaison between departments to facilitate efficient communication channels.
- Assisted with recruiting efforts by screening applicants and conducting preliminary interviews.
- Maintained a high level of confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Collaborated with management to establish performance metrics for the team, monitoring progress towards goals.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on office policies and procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Maintained database systems to track and analyze operational data.
Juvenile Correctional Officer
Department of Juvenile Justice
07.2018 - 08.2021
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Improved facility safety by conducting thorough and consistent security checks.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Assisted in the development of individualized treatment plans tailored to each offender''s needs and progress.
- Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.
- Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
- Provided necessary support for educational programs, ensuring access to academic resources for all residents.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
- Maintained open lines of communication with family members regarding resident progress or concerns throughout their stay at the facility.
- Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
Administrative Assistant
CEC / Geo Group
07.2009 - 04.2018
- Facilitated open communication channels among employees, fostering a collaborative work environment conducive to growth and learning.
- Worked with managers to identify internal talent and plan development pathways.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Developed and delivered new hire training programs and continuous professional development.
- Assisted with development of effective recruitment and hiring strategies.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Monitored employee performance to look for areas in need of improvement.
- Helped develop successful recruitment and hiring plans.
- Promoted a culture of continuous improvement by encouraging feedback and suggestions from all team members.
- Improved team performance with focused training sessions tailored to individual roles and responsibilities.
- Streamlined onboarding processes, providing new hires with the necessary tools for success in their roles.
- Bolstered overall staff competency by regularly evaluating training needs and adjusting programs accordingly.
- Established clear guidelines for performance evaluations, providing constructive feedback for ongoing personnel growth.
- Spearheaded the creation of a mentorship program that paired experienced employees with newer hires, facilitating mutual growth opportunities.
- Coordinated cross-departmental collaboration efforts to ensure cohesive strategies were developed for company-wide initiatives requiring specialized skills or knowledge sharing between teams.
- Championed a positive work environment by fostering open dialogue, recognizing achievements, and celebrating milestones in employee growth.
Lead Teacher
Newark Pre-School Council
08.2001 - 09.2010
- Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning
- Develops schemes of work, lesson plans and tests that are in accordance with established procedures
- Instruct and monitor students in the use of learning materials and equipment
Education
Bachelor of Arts -
University of Phoenix
Tempe, AZ08-2027
Associate of Arts - Human Services
Essex County College
Newark, NJ09-2013
High school or equivalent -
West Side High School
Newark, NJ07.2001
Skills
- 70 wpm
- 10 years
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
Timeline
Sgt II
South Carolina Department of Corrections Board River CI
01.2022 - 01.2025
Administrative Lead – Staff Development
DDSN Midlands Center
08.2019 - 09.2022
Juvenile Correctional Officer
Department of Juvenile Justice
07.2018 - 08.2021
Administrative Assistant
CEC / Geo Group
07.2009 - 04.2018
Lead Teacher
Newark Pre-School Council
08.2001 - 09.2010
Bachelor of Arts -
University of Phoenix
Associate of Arts - Human Services
Essex County College
High school or equivalent -
West Side High School
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