Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anisha Poudel

Anisha Poudel

Irving,TX

Summary

Motivated Bachelor’s student in Dental Hygiene, currently enrolled on the Honors List, with a strong background in customer service and administrative support. Proven ability to provide exceptional service, manage clerical tasks, and adapt quickly to new responsibilities. Recognized for excellent communication, adaptability, and teamwork, with a commitment to providing quality service and building positive relationships in any professional environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Duty Free Americas Inc.
08.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Pho Legacy
02.2024 - 07.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier

Dunkin Donuts
03.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Clerk II

GXO Logistics
04.2022 - 02.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.

Cashier

Walmart
06.2021 - 03.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Waitress

Cusine Solution
11.2020 - 05.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Associate of Science - Dental Hygiene

Dallas College
Dallas, TX
08-2026

Associate of Science - Medical Assisting

Mid Michigan Community College
Harrison, MI
05.2024

Skills

  • Payment Processing

  • Customer service

  • Critical thinking

  • Data entry

  • Team collaboration

  • Cash handling and management

  • POS transactions

  • POS systems expert

  • Database entry

  • Administrative tasks

  • Relationship building

  • Microsoft office suite expertise

  • Microsoft Word mastery

Languages

Nepali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Full Professional

Timeline

Sales Associate

Duty Free Americas Inc.
08.2025 - Current

Cashier

Pho Legacy
02.2024 - 07.2025

Cashier

Dunkin Donuts
03.2023 - 10.2023

Clerk II

GXO Logistics
04.2022 - 02.2023

Cashier

Walmart
06.2021 - 03.2022

Waitress

Cusine Solution
11.2020 - 05.2021

Associate of Science - Dental Hygiene

Dallas College

Associate of Science - Medical Assisting

Mid Michigan Community College

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