Anishka Johnson

Marriott Hutchinson Island Beach Resort, Golf and Marina- Hostess / Banquet Server

• Greet and seat guests, and ensure a welcoming first impression.
• Assist with setup, service, and breakdown of banquets and large events, ensuring smooth services for large groups.
• Collaborate with hotel departments to uphold Marriott's high hospitality standards.

Locals Lanes Duckpin Bowling, Dining and Drinks- Hostess / Restaurant Server

• Provide excellent guest service by greeting and seating guests, managing reservations, and delivering attentive dining service.
• Support daily operations and assist team members in maintaining smooth service flow.
• Provided guests with information about menu items, specials and promotions to provide quality service.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Maintained relationships with personnel using strong collaboration and teamwork skills.
• Worked with HR team to coordinate company events.
• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
• Answered phone and performed clerical duties to assist human resources department.
• Created and updated tracking spreadsheets using MS Excel.
• Updated and maintained employee records to respond quickly to requests for information.
• Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.

• Assisted the pharmacists by sorting, pricing and restocking shelves with medication.
• Assisted customers in selecting the right products to meet their needs.
• Followed detailed directions from management to complete daily paperwork and computer data entry.

• Assisted the staff by receiving and sorting out mail, stamping envelopes, weighing packages and selling postage.
• Answered customer questions about product availability and shipment times.
• Built strong relationships with customers and colleagues by providing friendly and personable service.
• Maintained clean and organized work environment to maintain customer safety.