Anisia Kvokov
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Business Manager
That Wing Place
12.2022 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Cashier
Sweet Caribou
08.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Hostess
Moose's Tooth
06.2018 - 03.2020
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Event Staff
Masters Catering
05.2018 - 09.2018
- Managed time effectively to balance multiple tasks simultaneously while maintaining a high level of service quality.
- Ensured timely delivery of orders by effectively communicating with kitchen staff and fellow waitstaff.
- Supported the catering team by anticipating needs, proactively assisting coworkers, and maintaining a positive attitude under pressure.
- Set up intricate table arrangements for weddings, corporate functions, and other special occasions.
Accounting Clerk
Kendall of Alaska
07.2015 - 01.2017
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Maintained high levels of productivity by consistently meeting or exceeding data input quotas.
- Purchased, organized, and distributed office supplies.
Receptionist
Kendall of Alaska
05.2014 - 07.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Brand Ambassador
Banana Republic
03.2013 - 04.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Nursing -
Charter College
01.2021
Undergraduate Studies -
University Alaska Anchorage
01.2019
High School Diploma -
Polaris K-12
01.2014
Skills
- Financial Management
- Project Management
- Employee Management
- Analytical Thinking
- Documentation And Reporting
- Business Development
- Decision-Making
- Negotiation
- Customer Relations
- Issue Resolution
- Sales and Marketing
- Proficient computer skills
Timeline
Business Manager
That Wing Place
12.2022 - Current
Cashier
Sweet Caribou
08.2021 - 12.2022
Hostess
Moose's Tooth
06.2018 - 03.2020
Event Staff
Masters Catering
05.2018 - 09.2018
Accounting Clerk
Kendall of Alaska
07.2015 - 01.2017
Receptionist
Kendall of Alaska
05.2014 - 07.2015
Brand Ambassador
Banana Republic
03.2013 - 04.2014
Nursing -
Charter College
Undergraduate Studies -
University Alaska Anchorage
High School Diploma -
Polaris K-12
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