Anisley Carter Bejarano Rebollido
Las Vegas,NV
Summary
Dynamic Senior Executive Administrator with 5 years of progressive experience supporting top leaders in strategic planning, organization and management of agendas in alignment with corporate objectives. Strongly committed to service excellence, client satisfaction and team collaboration.
Overview
6
6
years of professional experience
Work History
Senior Executive Administrative Assistant
Arkos Health
12.2023 - Current
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Transcribed meeting minutes to support business development and senior management teams.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Screened personal and business calls and directed to appropriate party.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Office Administrator
Arkos Health
12.2022 - 12.2023
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Organized, facilitated and participated in community service efforts.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Real Estate Manager
United Realty Group
03.2021 - 12.2022
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated leads management with Follow Up Boss CRM software to improve efficiency with prioritized prospects.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Coordinated appointments to show marketed properties.
- Assisted clients in home staging and overall preparation for real estate sales.process
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Established administrative work procedures to track staff's daily tasks.
Real Estate Assistant
United Realty Group
09.2020 - 03.2021
- Maintained efficient office operations by handling errands and administrative functions.
- Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
- Processed applications and paperwork in accordance with state and federal laws.
- Coordinated appointments to show marketed properties.
- Gathers, provides, and explains details of current market conditions, pricing, legal requirements, and similar information.
- Assists selling clients with pricing based on current market values.
- Assists clients with staging properties for sale; hosts open houses and other promotional events.
Housekeeping Dispatcher
Mastercorp
12.2017 - 09.2020
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Scheduled and organized delivery routes.
- Communicated with customers to provide delivery updates and resolution.
- Monitored and tracked dispatch communication systems.
- Monitored flow of paperwork and directed information to appropriate departments.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Operate two way radio, telephone equipment
- Answer, record, logged and processed all guest calls, housekeeping calls and supervisor calls
- Report all maintenance issues on a computer
- Assign all GRA rooms, making sure GRA payroll is correct at the end of the day
- Give managers an update of the daily operation every hour
- Sending a Dispatcher Log (includes all early outs) as well as a DD log from Mid weeks/Full Service
- Notify managers with any call offs
- Communicate with Front Desk Managers/Maintenance Managers thru via outlook email to put in rush on any pre regs units
- Maintain and order all office supplies
Status Board Operator
Tahiti Village
11.2019 - 02.2020
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Monitored staff performance and provided feedback to drive productivity.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Education
Bachelor of Science - Computer Engineering
Camaguey University
Camaguey, Cuba06.2012
Skills
- Scheduling
- Excel Spreadsheets
- Expense Reporting
- Database Management
- Travel Administration
- Meeting Planning
- Meticulous Attention to Detail
- Advanced MS Office Suite
- Executive Support
- Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Senior Executive Administrative Assistant
Arkos Health
12.2023 - Current
Office Administrator
Arkos Health
12.2022 - 12.2023
Real Estate Manager
United Realty Group
03.2021 - 12.2022
Real Estate Assistant
United Realty Group
09.2020 - 03.2021
Status Board Operator
Tahiti Village
11.2019 - 02.2020
Housekeeping Dispatcher
Mastercorp
12.2017 - 09.2020
Bachelor of Science - Computer Engineering
Camaguey University