Aniss Abdenbaoui
Boston,MA
Summary
Over 5 years of experience in IT Industry with ability to accomplish all aspects of the configuration management, and Linux infrastructure.
Hands on experience with installing, maintaining, changing the configuration of servers. Working knowledge of Linux/Unix Administration, servers, installation, upgrade, patches, migration, trouble-shooting on RHEL, CentOS
Design, deployment, monitoring, alert, and scaling strategies
Ability to troubleshoot any issues while building, deploying and during production support
Administrative talent at resolving highly technical issues efficiently to maintain up time and increase productivity levels.
Good understanding of Agile Methodology, Scrum Methodology, software version control and release management concepts.
Active involvement in supporting, maintaining and troubleshooting activities for software applications and services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Team Lead
TATA Consultancy Services/ John Hancook | Boston
02.2023 - Current
· Responded to 10 daily customers inquiries and provided technical assistance over phone and in person.
· Diagnosed and troubleshot hardware, software and network issues.
· Configured hardware, devices, and software to set up work stations for employees.
· Image 30 new and old laptops for deployments
· Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Assist the users with Microsoft office 365 requests and incidents
Desktop Support Engineer
FactSet
05.2019 - 11.2021
Configured hardware, devices, and software to set up work stations for employees.
· Documented and updated known fixes in knowledge base for future reference.
· Walked individuals through basic troubleshooting tasks.
Troubleshot potential problems and eliminated before issues escalated or cascaded.
Education
Bachelor of Science - Information Technology
University of Massachusetts - Boston
Boston, MA05.2017
Skills
- Redhat/Ansible
- Superb interpersonal skills
- Analytical thinker
- Decisive
- Docker/Kubernetes
- AWS/Azure
- GitHub/GitLab
- Continuous Integration and Continuous Delivery (CI/CD)
Technical Skills
Operating Systems: Windows, Linux RedHat/CentOS
Web Servers: Apache, Tomcat,
Languages: Java,Python
Frameworks: Spring boot, Hibernate, JPA, Django,
Databases: MySql Server
Certification
- IBM Applied DevOps Engineering Professional Certificate - 2024
Timeline
IT Team Lead
TATA Consultancy Services/ John Hancook | Boston
02.2023 - Current
Desktop Support Engineer
FactSet
05.2019 - 11.2021
Bachelor of Science - Information Technology
University of Massachusetts - Boston
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