Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anissa Celedon

Hutto,TX

Summary

Detail-oriented professional with related experience at ARC and myDental as a receptionist who also advanced into the billing department, ensuring quality control and adherence to patient needs. Skilled in data entry and customer service, I excel in managing schedules and maintaining filing systems. Committed to delivering excellence and enhancing operational efficiency in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Packer

Amazon
08.2022 - Current
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Front Desk Receptionist

Austin Regional Clinic
07.2021 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed insurance, appointments and meetings.
  • Assisted in the billing department, ensuring customers received the correct documentation for their procedures.

Treatment Coordinator/Front Desk Receptionist

Peak Dental
12.2019 - 06.2021
  • Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.
  • Explained treatment choices to patients and helped determine best options.
  • Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
  • Researched billing issues, scheduled appointments and verified insurance coverage.

Education

GED -

GED Works
Online
01-2024

Skills

  • HIPAA compliance
  • Medical terminology expertise
  • Customer service
  • Data entry
  • Insurance knowledge
  • Data Analysis
  • Communication skills
  • Schedule management
  • Superior computer skills
  • Negotiation

Certification

  • Licensed All lines Insurance Claims Adjuster

Timeline

Warehouse Packer

Amazon
08.2022 - Current

Front Desk Receptionist

Austin Regional Clinic
07.2021 - 08.2022

Treatment Coordinator/Front Desk Receptionist

Peak Dental
12.2019 - 06.2021

GED -

GED Works

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