Anissa Craig
Elk Grove,CA
Summary
Dynamic Service Champion at Taco Bell with a strong work ethic and exceptional communication skills. Consistently exceeded performance goals while enhancing customer satisfaction through effective problem-solving and tailored recommendations. Proficient in cash management and food safety, fostering a positive team environment and ensuring repeat business through empathetic customer interactions.
Offering strong foundation in customer service principles and genuine interest in learning and development within this environment. Delivers solid understanding of communication techniques and problem-solving strategies. Ready to use and develop customer interaction and problem resolution skills in [Desired Position] role.
Radiate positivity and reliability with strong communication and problem-solving skills. Possesses foundational understanding of customer service principles and excels in active listening and conflict resolution. Committed to creating meaningful customer interactions and fostering welcoming environment.
Overview
3
3
years of professional experience
Work History
Service Champion
Taco Bell
06.2023 - Current
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Greeted customers, answered questions and took orders.
- Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
- Ensured correct preparation methods were followed according to recipes and guidelines.
- Kept accurate register and dropped excess cash into safe at regular intervals.
Education
No Degree - Psychology
Cosumnes River College
Sacramento, CA06-2026
Skills
- Strong work ethic
- Cleaning and sanitizing
- Taking orders
- Exceptional communication
- Safe food handling
- Restocking skills
- Customer focus
- Processing payments
- Empathy display
- Performance tracking
- System installations
- POS experience
- Submitting orders
- Restocking condiments
- Dropping safe cash
- Food safety requirements
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Cleaning and organization
- Time management
- Attention to detail
- Listening skills
- Multitasking and organization
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
Timeline
Service Champion
Taco Bell
06.2023 - Current
No Degree - Psychology
Cosumnes River College