Anissa Ewing-Kyle
Kansas City
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Driven and motivated professional with a proven ability to learn quickly in fast-paced, high-volume environments. Consistently adheres to safety standards while maintaining open availability and flexibility for various shifts. Dynamic individual with hands-on experience across diverse roles, adept at navigating unexpected challenges with strong problem-solving skills and a proactive approach. Recognized for adaptability, creativity, and a results-oriented mindset, Committed to making meaningful contributions that advance organizational goals & support team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Junior Office Assistant (Internship)
Operation Breakthrough
08.2009 - 01.2010
- Maintained a clean, organized workspace that facilitated efficient work habits among team members.
- Enhanced communication by managing phone calls, emails, and scheduling appointments for supervisors and colleagues.
- Facilitated meeting logistics by preparing agendas, taking minutes, and coordinating follow-up actions for attendees.
- Ensured accurate record-keeping through diligent data entry and updating spreadsheets with crucial information.
Cashier
Wendy's
02.2011 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
Cashier Team Lead
Burger King
04.2012 - 08.2014
- Handle Cash Register, Food Prep., Clean etc.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Bakery / Deli Sales Associate
Walmart
05.2014 - 04.2017
- Baked fresh goods daily with precision and consistency with fresh time stamps to always be of satisfaction to prior, current, and potential customers.
- Provided support for special events such as custom made orders or seasonal promotions and events by preparing custom-made caked goods and deli platters.
- Ensured compliance with local health regulations by meticulously following sanitation procedures throughout work areas at all times.
- Reduced waste by closely monitoring product freshness dates and rotating stock accordingly.
Personal Care Assistant (PCA)
Alliance HHC & Horizon HHC
07.2016 - Current
- Care for my clients including, but not limited to: Laundry, Running Errands, Cooking/ Food Prep., Bathing/ Showering/ Dressing, etc., Assists clients with daily living needs to maintain self-esteem and general wellness.
- Assists with feeding and monitors intake to help patients achieve nutritional objectives.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assists with dressing guidance, grooming, meal preparation, and medication reminders.
- Improves client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Builds strong relationships with clients to deliver emotional support and companionship.
Lead Sales Associate/Shift Supervisor
Dollar General
08.2016 - 05.2018
- Provided Exceptional Customer service skills, Handle Cash & Cash Registers, Maintained a clean store & healthy environment, managed shift/ coworkers, made bank runs to deposit stores profits and revenue,
- Opened/ Closed store daily while insuring the safety of my employees and customers.,
- Trained, coached, and mentored new sales associates for maximum performance.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Delivered excellent customer service for repeat business and referrals.
- Performed inventory control procedures to manage stock.
Call Center Customer Service Representative
USA 800/ Kansas City
02.2017 - 08.2018
- Answer Calls, Work Quickly, Efficiently, & Discreetly., Type At, At Least Approximately 40+/ Wpm., Perform Exceptional Customer Service Skills., Be Able To Privately Contain information From Customers.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Production Team Member
ASPEN Paper Products
07.2018 - 11.2021
- Machine Operating, Cleaning, Heavy Lifting
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Set up, operated and maintained production machinery.
- Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
- Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
- Optimized workflow by organizing workstations for increased productivity and reduced downtime.
Busser/Server
Nieces Restaurant
06.2021 - 12.2021
- Serving, Moving Efficiently, Bussing Tables/ Cleaning, Preparing Food, Excellent Customer Service
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Production Team Member
Ford Motor Company
11.2022 - Current
- Various Tasks, Including lifting, driving, cleaning, building, machine operating, etc.
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Set up, operated and maintained production machinery.
- Minimized safety hazards and kept work areas inspection-ready by consistently picking up trash and excess materials.
- Minimized production errors through strict attention to detail and quality control measures.
- Incorporated new directions smoothly to continuously improve production team performance and output.
Education
No Degree - Science & Information Technology
Strayer University-Global Region
Global Campus03-2027
High School Diploma - undefined
Ruskin High School
05.2013
Skills
- Leadership
- Cash Handling
- Time Management
- Managerial / Supervisory
- Customer Service / Caregiving
- Efficiency & Multitasking
- Assembly Line Experience
- Product Packaging / Tool Usage
- Computer Literacy / Operating Systems
Certification
First Aid Certification
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Relocation: Anywhere
- Title: An Extraordinary Employee
Timeline
Production Team Member
Ford Motor Company
11.2022 - Current
Busser/Server
Nieces Restaurant
06.2021 - 12.2021
Production Team Member
ASPEN Paper Products
07.2018 - 11.2021
Call Center Customer Service Representative
USA 800/ Kansas City
02.2017 - 08.2018
Lead Sales Associate/Shift Supervisor
Dollar General
08.2016 - 05.2018
Personal Care Assistant (PCA)
Alliance HHC & Horizon HHC
07.2016 - Current
Bakery / Deli Sales Associate
Walmart
05.2014 - 04.2017
Cashier Team Lead
Burger King
04.2012 - 08.2014
Cashier
Wendy's
02.2011 - 04.2012
Junior Office Assistant (Internship)
Operation Breakthrough
08.2009 - 01.2010
High School Diploma - undefined
Ruskin High School
No Degree - Science & Information Technology
Strayer University-Global Region
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