Anissa Kay Wakefield
Steilacoom
Summary
Dynamic coding supervisor with extensive experience at Kaiser Permanente, recognized for enhancing coding accuracy and staff productivity. Proven expertise in compliance auditing and staff training, achieving a 96% coding accuracy rate. Adept at interdepartmental collaboration and effective communication, driving quality assurance and optimizing patient record management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor Hospital Pro Fee
Kaiser Permanente
05.2024 - Current
- Serves as the expert coding resource for accuracy and integrity of the coding staff.
- Monitor coding staff’s productivity and quality. Weekly log reviews.
- Audits staff and assess audit findings and the impact to the coding department.
- Oversee the coding and audit reports to leadership.
- Monitor Chargemaster work queues.
- Hold team huddles, weekly.
- Monitor productivity of the coding staff.
- Recommend staff for promotions, reassignments, recognitions, retention, or release of probationary employees.
- Collaborates with revenue, compliance, and other departments to support coding accuracy.
- Provide education to coding and clinical staff as needed.
- Perform supervisory responsibilities, including evaluating performance of subordinate staff, approving sick and annual leave, identifying educational or training needs, and resolving complaints.
- Make decisions on the selection of employees for new positions.
- Participate in formulating objectives and strategies for coded data to support goals for patient care, teaching, research, and optimizing management of resources.
- Investigate and evaluate potential causes for problems or changes and collaborate with the appropriate staff to effect resolution.
Coding Supervisor, Inpatient
Veteran Health Administration
Minneapolis
06.2022 - 05.2024
- Serves as the expert coding resource for accuracy and integrity of the coding staff.
- Audits staff and assess audit findings and the impact to the coding department.
- Oversee the coding and audit reports to leadership.
- Monitor productivity of the coding staff.
- Recommend staff for promotions, reassignments, recognitions, retention, or release of probationary employees.
- Collaborates with revenue, compliance, and other departments to support coding accuracy.
- Provide education to coding and clinical staff as needed.
- Perform supervisory responsibilities, including evaluating performance of subordinate staff, approving sick and annual leave, identifying educational or training needs, and resolving complaints.
- Make decisions on the selection of employees for new positions.
- Participate in formulating objectives and strategies for coded data to support goals for patient care, teaching, research, and optimizing management of resources.
- Investigate and evaluate potential causes for problems or changes and collaborate with the appropriate staff to effect resolution.
Coding Supervisor, Consolidated Coding Unit Team Alpha
Veteran Health Administration
Lebanon
05.2021 - 06.2022
- Serves as the expert coding resource for accuracy and integrity of the coding staff.
- Collaborates with revenue, compliance, and other departments to support coding accuracy.
- Provide education to coding and clinical staff as needed.
- Audits and assess audit findings and the impact to the coding department.
- Oversee the coding and audit reports to leadership.
- Monitor productivity of the coding staff.
- Recommend staff for promotions, reassignments, recognitions, retention or release of probationary employees.
- Perform supervisory responsibilities, including evaluating performance of subordinate staff, approving sick and annual leave, identifying educational or training needs, and resolving complaints.
- Make decisions on the selection of employees for new positions.
- Participate in formulating objectives and strategies for coded data to support goals for patient care, teaching, research, and optimizing management of resources.
- Investigate and evaluate potential causes for problems or changes and collaborate with the appropriate staff to effect resolution.
Lead Medical Records Technician, Coder
Veteran Health Administration
Lebanon
02.2020 - 05.2021
- Set specific goals for training and follows through with these goals in training new personnel assigned to our team in the Consolidated Coding Team.
- Assists other teams within the CCSC, with the responsibilities on their facilities, teams, and coders. This includes work assignment, chart review, coder education, inpatient coding, inpatient audit.
- Maintaining advanced knowledge of current coding classification systems for the purpose of assigning and researching or solving complex questions related to coding conventions and guidelines in an accurate and timely manner.
- Complete time sheets, do leave requests for employees when needed, make corrections to employee’s time sheets and leave requests. Submit new tours for employees when they request their tour be changed.
- Complete daily status report also complete weekly TAT, Coding Unit Turnaround Time Report.
- Code inpatient, outpatient, professional fees, surgery charts, ensuring they are complete and conform to accepted VA regulations, Joint Commission, and ICD Coding Conventions.
- Monitor progress on quality and accuracy via coding audits for monitoring purposes, compliance, and leadership.
- Leadership skills, communication between employees and other staff members and I, bring a quality interpersonal relationship to all involved.
- Distribute workload from multiple facilities each day, monitor the status of suspended charts for the coders. Answering coding questions on a range of topics.
- Research and prepare coder training. Present training to the coders.
- Assist the facilities with special projects.
- Assists in completion of census, Minimum Data Sets, and other special surveys.
- Work in computer applications for my day-to-day activities such as, Outlook, Word, Excel, all are windows-based applications.
- Monitor the changing regulations and policies affecting the coding workforce.
Medical Records Technician, Surgery coder
Naval Medical Center
Camp Pendleton
06.2019 - 02.2020
- Maintain the quality of patient records for completeness, accuracy, and compliance with requirements of regulatory and accrediting agencies.
- Code assigned work based on established or stated priorities.
- Communicate directly with provider staff to complete and/or clarify care provided, as recorded on patient charts.
- Interpret medical terminology, anatomy and physiology, and diseases.
- Code diagnosis, surgeries and procedures utilizing ICD-10, CPT and HCPCS/CPT coding systems.
- Ensure documentation is present and in appropriate format, reviewing the patients and records to ensure that all conditions of care, surgeries and procedures are properly documented by the clinician and sequenced in order of importance. Prior to completing the record.
- Utilizes facility computer system and software applications to code, abstract, record, and transmit data to the national database.
- Uses a variety of windows-based applications in day-to-day activities and duties, such as Outlook, Excel, Word, and Access, Essentris, AHLTA, HAIMS, CCE (3M) and CHCS.
Medical Records Technician
Veterans’ Health Administration
Lebanon
06.2018 - 06.2019
- Maintain the quality of patient records for completeness, accuracy, and compliance with requirements of regulatory and accrediting agencies.
- Code assigned work based on established or stated priorities.
- Interpret medical terminology, anatomy and physiology, and diseases.
- Code diagnosis, outpatient encounters and procedures utilizing ICD-10-CM, CPT and HCPCS coding systems.
- Review patient’s records to ensure that all conditions of care, surgeries, and procedures are properly documented by the clinician and sequenced in order of importance.
- Ensure documentation is present and in appropriate format.
- Completes Patient Treatment File for each admission.
- Utilizes facility computer system and software applications to code, abstract, record, and transmit data to the national database.
- Uses a variety of windows-based applications in day-to-day activities and duties, such as Outlook, Excel, Word, and Access.
Coding Analyst II, Inpatient Medical Coder, Virtual position
Methodist Healthcare
Memphis
03.2014 - 06.2018
- Analyze, apply knowledge of anatomy, physiology, disease process, coding and sequencing of codes to detail the clinical assessment of the patient’s episode of care.
- Determine if appropriate documentation is available to support the medical necessity of services rendered or if a query of the provider is required.
- Use sophisticated software to communicate with lead coders and or a supervisor regarding charts and other coding issues.
- Communicate with documentation specialists to address the need for further specificity in documentation.
- Monitor the ever-changing environment of coding and its rules and guidance.
Medical Records Technician
Naval Hospital
Pensacola
12.2012 - 03.2014
- Analyze medical records for compliance with Joint Commission, Navy Medicine and Hospital standards for documenting inpatient and outpatient care.
- Complete special projects to include interpreting medical records information, as well as organizing and sequencing preoperative charts.
- Manage and disposition results of various diagnoses tests in patient charts for professional staff reference, and ensure required forms are completed and signed by professional staff at time of service.
- Obtain any missing forms to complete a record to standards.
- Trained and supervised petty officers in medical records department duties.
- Act as Patient Administration Liaison: Promote record accountability throughout the health information cycle, and audit records to verify clinical diagnoses are listed in order of importance and episode of care.
- Communicate with physicians regarding required documentation, accurate coding and sequencing of discharge records.
Medical Coder I
Baptist Hospital
Pensacola
09.2011 - 12.2012
- Review and organize provider notation on medical charts.
- Apply medical coding knowledge and experience to ensure proper coding of outpatient encounters, emergency room visits, and ambulatory procedural visits (APVs), also known as outpatient surgery; ensure full value of medical care is captured.
- Communicate directly with provider staff to complete and/or clarify care provided, as recorded on patient charts.
Medical Records Technician- coder
Department of Defense
Rota
08.2010 - 04.2011
- Sole medical coder for in-patient care; achieved 96% coding accuracy as measured by external, contracted auditing service.
- Conducted formal, medical record audits. Noted discrepancy trends as it related to medical coding standards and military medicine policies and subsequently provided training to clinicians on documentation of care delivered.
- Audit & training program optimized value of care provided and supported future year budget exhibits.
- Applied proper medical coding of ICD 9 diagnosis and CPT procedures for outpatient encounters, emergency room visits, and ambulatory procedural visits (APVs), also known as outpatient surgery.
- Created and maintained word processing documents to capture and track statistical data, for the Executive Medicine staff.
Medical Coder
Red Cross Volunteer
Rota
09.2009 - 08.2010
- Reviewed and coded inpatient and outpatient records.
- Audited third party medical coding contractors.
Education
AHIMA Approved ICD-10 CM/PCS Trainer -
07.2021
Certification -
Certified Coding Specialist (CCS)
05.2012
Medical Coding and Clinical Documentation - healthcare delivery systems, revenue management, terminology, anatomy, pathology, Health Information Systems, and ICD-9 and CPT coding
American Health Information Management Association
Chicago, ILPublic Speaking, Political Science, English Composition, Anatomy & Physiology, Communications, Psychology and Sociology
College of Lake County
Great Lakes, ILSt. John’s River Community College
Jacksonville, FLLake Superior College
Duluth, MNSkills
- Medical coding
- Compliance auditing
- Staff training
- Quality assurance
- Data analysis
- Patient record management
- Problem solving
- Interdepartmental collaboration
- Effective communication
- Leadership development
- Team building
- Time management
- Performance evaluation
- Attention to detail
- Performance management
- Policy and procedure development
- Documentation and reporting
- Priority management
- Analytical thinking
- Process monitoring and improvement
- Project management
- Quality control
- Coaching and mentoring
- Employee development
- Staff education
- Payroll processing
Certification
CCS
Education And Credentials
Certified Coding Specialist (CCS), 05/05/12, AHIMA Approved ICD-10 CM/PCS Trainer, 07/19/21, American Health Information Management Association, Chicago, IL, Coding Basics Course, 41, Medical Coding and Clinical Documentation, College of Lake County, Great Lakes, IL, St. John’s River Community College, Jacksonville, FL, Lake Superior College, Duluth, MN, AHIMA ICD-10-CM Certified, AHIMA CPT Surgery Certified, AHIMA Approved ICD-10-CM/PCS Trainer Course
Timeline
Supervisor Hospital Pro Fee
Kaiser Permanente
05.2024 - Current
Coding Supervisor, Inpatient
Veteran Health Administration
06.2022 - 05.2024
Coding Supervisor, Consolidated Coding Unit Team Alpha
Veteran Health Administration
05.2021 - 06.2022
Lead Medical Records Technician, Coder
Veteran Health Administration
02.2020 - 05.2021
Medical Records Technician, Surgery coder
Naval Medical Center
06.2019 - 02.2020
Medical Records Technician
Veterans’ Health Administration
06.2018 - 06.2019
Coding Analyst II, Inpatient Medical Coder, Virtual position
Methodist Healthcare
03.2014 - 06.2018
Medical Records Technician
Naval Hospital
12.2012 - 03.2014
Medical Coder I
Baptist Hospital
09.2011 - 12.2012
Medical Records Technician- coder
Department of Defense
08.2010 - 04.2011
Medical Coder
Red Cross Volunteer
09.2009 - 08.2010
AHIMA Approved ICD-10 CM/PCS Trainer -
Certification -
Certified Coding Specialist (CCS)
Medical Coding and Clinical Documentation - healthcare delivery systems, revenue management, terminology, anatomy, pathology, Health Information Systems, and ICD-9 and CPT coding
American Health Information Management Association
Public Speaking, Political Science, English Composition, Anatomy & Physiology, Communications, Psychology and Sociology
College of Lake County
St. John’s River Community College
Lake Superior College
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