Anissa Kendrick
Terry,MS
Summary
Adept at driving sales and enhancing customer satisfaction, showcases a proven track record in relationship building and strategic sales development. Leveraging exceptional communication and negotiation skills, I've effectively boosted team productivity and customer engagement, ensuring a seamless shopping experience. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Salesperson
Ashley Furniture Homestore
Flowood, MS
09.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Teacher
Blessed Beginnings Birth Center
Brandon, MS
04.2024 - 07.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Associate
Walmart
Byram, MS
03.2023 - 04.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Cashier
Popeyes
Byram, MS
10.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
McDonald's
Byram, MS
06.2021 - 10.2021
Education
Certificate - Medical Assisting
Delta Technical College
Ridgeland, MSAssociate’s - General Studies
Hinds Community College
Raymond, MS05.2024
High School Diploma -
Terry High School
Terry, MS05.2022
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales process
- Sales strategy development
- Negotiation
- Product description
- Complaint Handling
- Social selling
- Relationship selling
- Business Development
- Up-selling
- Account Management
- Customer Service
- Cash Handling
- Decision-Making
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Excellent Communication
- Active Listening
- Time Management
- Problem-Solving
- Processing payments
- Task Prioritization
- Opening and closing procedures
Timeline
Salesperson
Ashley Furniture Homestore
09.2024 - Current
Teacher
Blessed Beginnings Birth Center
04.2024 - 07.2024
Associate
Walmart
03.2023 - 04.2024
Cashier
Popeyes
10.2021 - 06.2022
Cashier
McDonald's
06.2021 - 10.2021
Certificate - Medical Assisting
Delta Technical College
Associate’s - General Studies
Hinds Community College
High School Diploma -
Terry High School