Anissa Miles
Jacksonville,FL
Summary
Experienced cashier and manager with a strong background in customer service, team leadership, and daily operations management. Adept at handling high-volume transactions with accuracy and efficiency while maintaining a friendly and approachable demeanor. Proven ability to lead teams, improve processes, and increase overall customer satisfaction. Skilled in inventory management, cash handling, staff training, and conflict resolution. Committed to delivering exceptional service and driving business success through operational excellence and strong interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaner/Janitor
Ms. Janays, LLC
Waycross, USA
04.2021 - Current
- Maintained high standards of cleanliness and organization in all areas to ensure a comfortable and welcoming environment for guests
- Responded promptly to guest requests for additional supplies or services, ensuring their satisfaction and comfort
- Assisted in the inventory management of cleaning supplies, notifying supervisor when restocking was necessary
Cashier and Customer Service
Jerry J's Country Cafe
Waycross, USA
04.2024 - 08.2024
- Processed customer transactions accurately and efficiently, handling an average of XX transactions per hour
- Provided exceptional customer service by greeting customers, answering inquiries, and resolving complaints in a timely manner
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers
- Operated cash register and handled cash transactions with precision, maintaining 100% accuracy in balancing daily sales
Fingerprint Technician
Trout, LLC
Augusta, USA
09.2017 - 04.2021
- Managed and maintained executive calendars, scheduling appointments and coordinating meetings
- Screened and directed incoming calls, providing information and taking messages as necessary
- Prepared correspondence, reports, memos, and presentations for executives using Microsoft Office Suite
- Organized travel arrangements including flights, accommodations, and itineraries for executives
- Maintained confidential files and records in accordance with company policies
Education
Online course - Nursing
Coastal Pines
Waycross, GA02.2025
Skills
- Property management and maintenance
- Deep cleaning and sanitation protocols
- Client relationship management
- Process improvement and efficiency
- Team leadership and collaboration
- Scheduling and time management
- Attention to detail and problem-solving
- Adaptability to client needs and environments
Certification
OSHA Certified in Safety Standards, Present
Additional Information
Consistently exceeded expectations in property management and cleaning services by improving client satisfaction through attention to detail, efficiency, and proactive problem-solving. Developed trusted relationships with clients, resulting in increased retention and referrals. Contributed to operational improvements by implementing new organization systems that boosted team productivity and streamlined service delivery.
Personal Information
Willing To Relocate: Anywhere
Timeline
Cashier and Customer Service
Jerry J's Country Cafe
04.2024 - 08.2024
Cleaner/Janitor
Ms. Janays, LLC
04.2021 - Current
Fingerprint Technician
Trout, LLC
09.2017 - 04.2021
Online course - Nursing
Coastal Pines