Anissa Morice
Largo,FL
Summary
Experienced retired Chiropractor adept at assessing, treating and counseling patients. Knowledgeable about marketing, customer service and record keeping requirements for successful practice. Experienced retail store owner with experience with inventory, record keeping, employee management.
Overview
29
29
years of professional experience
Work History
Personal Care-Bud Tender/Delivery Specialist
RISE Medical Cannabis Dispensary
01.2023 - Current
- Assisted in getting Delivery program off the ground in our store, making sure all procedures are in compliance with company policy as well as DOH regulations
- Assist patients in a customer-facing, intimate retail environment
- Assist supervisors in their roles in both front and back of house
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs
- Ensure sales floor is properly stocked and presence of the store is well maintained
- Own responsibility for remaining up to date with product knowledge
- Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
- Complete duties assigned during scheduled shift including: Correct cash handling and discount application
- Verification of proper paperwork, documentation and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying pre-orders and delivery orders for accuracy
- Security measures and safety compliance
- Maintain visitor log
- Inventory maintenance
- Resolving patient concerns and complaints
- Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
- Promote a work environment that is positive, communicative, patient-oriented, and compliant.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
Clinical Training Specialist
Magneceutical Health
04.2016 - Current
- First to introduce this ground-breaking technology to the state of Indiana that has clinically proven results in improving patient quality of life
- Collaborated with owners to strengthen product exposure with online marketing
- Train doctors and their staff in how to implement this technology into their business
- Train home users on how to get the most out of this technology including protocol choice and treatment regimen
- Provide technical and professional full support to other doctors and business owners utilizing this technology across the United States and Canada
- Assist patient home users across the United States and Canada both in person and remotely with system set up, computer trouble shooting and how to choose proper settings for optimal therapeutic results
- Patient home care sales and B2B sales and support.
Retail Store Owner
Natural Solutions
04.1995 - 09.2020
- Created the first retail Health and Wellness store in the community
- Built a clientele based on honest and caring business practices
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
- Set pricing structures according to market analytics and emerging trends
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability
- Owned and managed daily operations of vitamin store business, including supervising employees and providing onsite training and continuing education to staff
- Inventory control; maintaining accurate data.
Chiropractor
Nappanee Family Chiropractic, LLC
04.1995 - 09.2020
- Assessed patients to identify musculoskeletal and spine disorders and developed therapeutic treatment plans to correct abnormalities
- Developed and actualize plans to streamline patient flows, increase office and patient care efficiency, and generate new revenues
- Conducted monthly lecture series and held weekly health and wellness seminars and monthly patient appreciation events
- Offered scoliosis screenings at local schools and provided public education on spinal hygiene to alleviate common causes of back pain
- Evaluated patients' nervous and musculo-skeletal systems utilizing chiropractic diagnosis to determine conditions and recommend appropriate treatment.
Substitute Teacher/Volunteer
The Montessori Academy
01.2006 - 01.2008
- Assisted in early childhood education
- Ages 3 –10
Education
Doctoral degree in Chiropractic -
Logan University
Chesterfield, MO12.1992
Bachelor's of Science-Biology -
Logan University
01.1990
Skills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and Punctuality
- Patience and Tolerance
- Safety protocols and procedures
- Delivery schedules
- Effective Communication
- Load securing proficiency
- Safety Protocols
- Basic Math Competence
- Documentation accuracy
- Critical thinking aptitude
- Stress management capabilities
- Safety Compliance Awareness
References
Personal References available upon request
Timeline
Personal Care-Bud Tender/Delivery Specialist
RISE Medical Cannabis Dispensary
01.2023 - Current
Clinical Training Specialist
Magneceutical Health
04.2016 - Current
Substitute Teacher/Volunteer
The Montessori Academy
01.2006 - 01.2008
Retail Store Owner
Natural Solutions
04.1995 - 09.2020
Chiropractor
Nappanee Family Chiropractic, LLC
04.1995 - 09.2020
Doctoral degree in Chiropractic -
Logan University
Bachelor's of Science-Biology -
Logan University
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