ANISSA NOOR
MCKINNEY,TX
Summary
Skilled at identifying or anticipating problems and providing solutions. Excellent communication, negotiation and organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Liberty Mutual
01.2023 - Current
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Examined claims forms and other records to determine insurance coverage.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Supported legal teams in preparing case files for litigation when necessary, providing expert insight into claim details and documentation requirements.
- Negotiated fair settlements with claimants by effectively communicating the basis for decisions and collaborating on agreeable terms.
- Maintained compliance with state regulations and industry standards throughout all aspects of the claims process.
MANAGER: OPERATION TRAINING & DEVELOPMENT
AZE INVESTMENT
12.2019 - Current
- Evaluated suppliers to maintain cost controls and improve operations.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and initiated projects, managed costs and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Drove team success through shared vision and recognition of quality performance.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Education
Associates Degree - Business Economics
London Metropolitan University
Diploma - LAW
LONDON Metropolitan University
UNITED KINGDOMCertified Teacher of English as a Second Language: TEFL -
LONDON UNITED KINGDOM
Skills
- Policies and Procedures Implementation
- Relationship Development
- Project planning and development
- Presentation ability
- Attention to Detail
- Legal compliance
- Policy interpretation
- Risk assessment
- Settlement negotiation
- Report writing
- Employee relations and conflict resolution
- Planning and implementation
- Inventory management
- Project management
- Policies and procedures implementation
- Maintaining compliance
- Performance management
- Client relations
Certification
- Adjuster License
Timeline
Insurance Adjuster
Liberty Mutual
01.2023 - Current
MANAGER: OPERATION TRAINING & DEVELOPMENT
AZE INVESTMENT
12.2019 - Current
Associates Degree - Business Economics
London Metropolitan University
Diploma - LAW
LONDON Metropolitan University
Certified Teacher of English as a Second Language: TEFL -
LONDON UNITED KINGDOM
- Adjuster License
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