Anissa Sears
Utica,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Program Coordinator for Psychiatry
Mohawk Valley Health System
10.2023 - 06.2025
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Patient Allocation Coordinator
MVHS St. Elizabeth's Medical Center
07.2021 - 10.2023
- Identifies and communicates staffing needs regularly to appropriate Nurse Managers and Hospital Supervisor.
- Proactively identifies future staffing needs and communicates coverage attempts to the appropriate leaders.
- Systematically assures accuracy of the breakdown.
- Receives,documents and communicates staffing call outs
- Create schedule's.
- Maintains and updates on-going schedules in : Master Schedules,Kronos and Staffing log.
- Run daily bed management meeting.
- Placed Patient in the proper Bed.
Safety Associate
MVHS
08.2020 - 07.2021
- Greets, communicates and responds to patient/visitor questions.
- Ensure a safe,clean environment by maintaining safety standards and performing cleaning as needed.
- Escorting patent's to there proper location.
Administrative Assistant
MVHS
04.2018 - 08.2020
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Restocked supplies and placed orders.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and updated spreadsheets to track and report on performance.
Staffing Coordinator
MVHS
10.2015 - 04.2018
- Identifies and communicates staffing needs regularly to appropriate Nurse Managers and Hospital Supervisor.
- Proactively identifies future staffing needs and communicates coverage attempts to the appropriate leaders.
- Systematically assures accuracy of the breakdown.
- Receives, documents and communicates staffing call outs
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Create schedule's.
- Maintains and updates on-going schedules in : Master Schedules, Kronos, and Staffing log.
- Ran daily bed management meeting.
Imaging Specialist
MVHS
08.2014 - 10.2015
- Performed a variety of clerical duties such as filing, scanning documents, entering data into computer system, and managing medical records.
- Verified patient information prior to examinations to ensure accuracy of results.
- Ensured that all necessary documentation was completed accurately and submitted on time.
- Adhered to HIPAA laws regarding patient privacy rights while handling confidential information.
- Answer telephone
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Collected copayments
Imaging Clerk
MVHS
09.2013 - 08.2014
- Performed a variety of clerical duties such as filing, scanning documents, entering data into computer system, and managing medical records.
- Verified patient information prior to examinations to ensure accuracy of results.
- Ensured that all necessary documentation was completed accurately and submitted on time.
- Adhered to HIPAA laws regarding patient privacy rights while handling confidential information.
- Answer telephone
- Maintained organized and efficient document flows by using excellent planning and multitasking skills
Admitting Registrar
MVHS
04.2011 - 09.2013
- Verified patient information, including insurance coverage and demographic data.
- Reviewed physician orders for accuracy and completeness.
- Completed pre-registration activities such as obtaining authorizations, scheduling appointments, and verifying insurance benefits.
- Interacted with patients in person or by telephone to obtain required information for registration purposes.
- Assisted in the completion of admission documents and other forms related to patient care services.
- Ensured compliance with HIPAA regulations governing the release of confidential patient information.
- Processed financial transactions associated with patient accounts, including copayments and deposits.
Unit Secretary
MVHS
12.2007 - 04.2011
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's binders.
- Assisted nursing staff with administrative tasks such as ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Prepared documents for signature by physicians or other authorized personnel.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations for the Psychiatric Department.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Education
High School Diploma -
Thomas R Proctor High School
Utica, NY06.1996
Some College (No Degree) -
Mohawk Valley Community College
Utica, NYSkills
- Organized
- Time management
- Reliability
- Employee Scheduling
- Schedule Coordination
- Database Management
Timeline
Program Coordinator for Psychiatry
Mohawk Valley Health System
10.2023 - 06.2025
Patient Allocation Coordinator
MVHS St. Elizabeth's Medical Center
07.2021 - 10.2023
Safety Associate
MVHS
08.2020 - 07.2021
Administrative Assistant
MVHS
04.2018 - 08.2020
Staffing Coordinator
MVHS
10.2015 - 04.2018
Imaging Specialist
MVHS
08.2014 - 10.2015
Imaging Clerk
MVHS
09.2013 - 08.2014
Admitting Registrar
MVHS
04.2011 - 09.2013
Unit Secretary
MVHS
12.2007 - 04.2011
Some College (No Degree) -
Mohawk Valley Community College
High School Diploma -
Thomas R Proctor High School
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