Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anissa Taylor

Stockbridge,GA

Summary

Retired New York City Police Officer with 20 years in law enforcement, including assisting citizens, investigating incidents and conducting routine patrols. Exceptional report writing ability. Crime Analysis background (recording of crime, numbers, and reclassification of crimes (correcting proper penal law charges). Protective services professional with strong law enforcement background. Approaches each case with a high level of professionalism, offering each case its proper due diligence.

Human resources professional prepared for strategic leadership roles. Known for driving positive change and improving employee satisfaction. Prioritizes team collaboration and adapts to evolving business needs. Key skills include talent management and conflict resolution.

Medical records management professional with strong expertise in maintaining and organizing patient data, ensuring compliance with healthcare regulations, and improving record-keeping systems. Known for fostering teamwork and adapting to evolving requirements, consistently delivering reliable results. Skills include data integrity, regulatory adherence, and process optimization, valued for reliability and flexibility in dynamic environments.

Law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.

Overview

33
33
years of professional experience

Work History

Human Resources Director

Westbury Center of McDonough
04.2024 - 09.2025

This position was merged into with current position of Medical Records.

  • Developed and implemented HR strategies aligned with organizational goals.
  • Led talent acquisition initiatives, streamlining recruitment processes and improving candidate experience.
  • Fostered a culture of diversity and inclusion through innovative policies and practices.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Background Checks through GCHXE system
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Increased employee engagement with open communication channels and regular feedback opportunities. (Retention Events)

Medical Records Director

Westbury Center of McDonough
08.2022 - 09.2025
  • Led implementation of electronic health record systems to enhance data accuracy and accessibility.
  • Developed policies and procedures for medical records management, ensuring compliance with regulations.
  • Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
  • Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
  • Collaborated with clinical teams to streamline patient data retrieval processes, improving workflow efficiency.
  • Managed confidential patient information in accordance with HIPAA guidelines, safeguarding privacy and security.
  • Conducted audits of medical records for accuracy and completeness, driving quality improvement initiatives.
  • Implemented strategic initiatives to optimize record-keeping processes, reducing retrieval times significantly.

Receptionist

Westbury Center of McDonough
03.2022 - 08.2022
  • Receptionist for the front desk at this nursing home. Answering phones calls and helping families of residents. Responsible for conducting Background checks on new employee hires.


Care Coordinator/HR

Visiting Angels of Jonesboro
09.2019 - 12.2021
  • Care Coordinator/HR for this company, in which my duties were to schedule shifts for caregivers. I also was the Supervisor for the Caregivers, along with Recruitment, Hiring, Maintaining employee files, background checks using GCHXE, Orientation Leader, Covid Training and PCA (Personal Care Assistant) training and Testing. I worked very closely with My Boss and direct contact with all employees.

Police Officer/Crime Analysis Officer

New York City Police Department
01.1993 - 02.2013
  • I worked in the NYC subway system as a Police Officer in 1993, where I patrolled the subway. Patrolling the platforms, trains, stairways and doing escorts for the booths clerks when shift changed. (to protect the revenue). Conducted Arrest, wrote out complaint reports, issues tickets (summonses). In 1995 As a Police Officer I was in Crime Analysis where I recorded crime, Data entry for computing crime numbers, Reclassifying crimes.
  • I was a First Responder, activated to the World Trade Bombing in 2001, right after the 1st Tower fell.
  • I retired from the NYC Police Department in February, 2013

Education

Bachelor of Science - Police Science

John Jay College
New York City, NY
01.1992

High School Diploma - Criminal Justice

John Jay High School
Brooklyn, New York
01.1988

Skills

  • Interviewing/Hiring for Employment
  • Recruitment
  • OSHA reporting
  • Background checks/GCHEXS
  • HIPPA Policy
  • EHR/scanning medical records
  • Microsoft Word/Excel/Outlook
  • Data entry
  • Receptionist work (answering phones)
  • Scheduling Transportation for Residents
  • Medical Record Releases
  • Benefits administration
  • Records management
  • Felony laws knowledge
  • Complaint reporting
  • Reclassification of crimes
  • Interviewing victims
  • Arrest techniques
  • Processing reports
  • Fingerprinting
  • Employee relations
  • Payroll management
  • Records maintenance
  • Organizational development
  • Retention strategies
  • Background checks/GCHEXS

Timeline

Human Resources Director

Westbury Center of McDonough
04.2024 - 09.2025

Medical Records Director

Westbury Center of McDonough
08.2022 - 09.2025

Receptionist

Westbury Center of McDonough
03.2022 - 08.2022

Care Coordinator/HR

Visiting Angels of Jonesboro
09.2019 - 12.2021

Police Officer/Crime Analysis Officer

New York City Police Department
01.1993 - 02.2013

Bachelor of Science - Police Science

John Jay College

High School Diploma - Criminal Justice

John Jay High School