ANISSA URRABAS
SAN ANTONIO,UNITED STATES
Summary
Possessing excellent interpersonal skills and positive, upbeat attitude. Familiar with safety protocols in aviation and adept at delivering exceptional customer service. Committed to ensuring passenger comfort and safety while fostering pleasant flight experience.
Overview
3
3
years of professional experience
Work History
Flight Attendant
Envoy Airlines
03.2025 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Marketing and Business Development Coordinator
Porchpass
04.2024 - 02.2025
- Spearhead business development initiatives, fostering strategic partnerships and driving market expansion for Porchpass. Implement creative solutions to boost client acquisition.
- Coordinate cross-functional teams to streamline business processes, enhancing operational efficiency at Porchpass. Identify growth opportunities and execute targeted strategies.
- Cultivate strong relationships with key stakeholders, facilitating seamless communication between departments. Contribute to team projects, ensuring alignment with company objectives.
- Conduct comprehensive market research, analyzing trends to inform strategic decision-making. Develop data-driven recommendations to optimize business development strategies.
- Envision and propose innovative business models, driving Porchpass's long-term growth. Anticipate industry shifts, positioning the company for future success.
- Devise creative strategies to boost client acquisition, driving Porchpass's market expansion through strategic partnerships and targeted business development initiatives.
Server
Cheddars
08.2023 - 01.2024
- Delivered exceptional customer service as a Server at Cheddars, enhancing dining experiences and fostering guest loyalty through attentive and personalized care.
- Consistently met and exceeded sales targets by upselling menu items and providing informed recommendations, contributing to overall restaurant revenue growth.
- Worked seamlessly with kitchen staff and fellow servers to ensure timely order fulfillment and maintain a smooth dining atmosphere during peak hours.
Sales Associate
Walmart
10.2022 - 05.2023
- Drove sales growth through strategic customer engagement. Implemented efficient inventory management, reducing stockouts. Consistently exceeded monthly targets.
- Fostered team cohesion, enhancing customer service quality. Mentored new hires, accelerating their onboarding process. Contributed to department's overall performance.
- Proposed and executed creative merchandising strategies, boosting product visibility. Developed time-saving operational procedures, increasing productivity.
- Maintained meticulous records, ensuring inventory accuracy. Resolved complex customer inquiries, enhancing satisfaction. Adhered to company policies rigorously.
Education
HIGH SCHOOL DIPLOMA - undefined
Floresville High School
01.2023
Skills
- Time Management, Microsoft Training, Software Training, Problem Solving, Project Management, Networking, Organization, Technology, Relationship Building, Sales Support, Project Coordination, Process Efficiency, Customer Service, Cash Register, Team Collaboration, Conflict Resolution, Adaptability, Creativity, Attention to Detail, Critical Thinking, Empathy, Stakeholder Engagement, Innovation Strategies, Operational Efficiency, Client Relations, Multitasking, Emotional Intelligence, Customer Retention, Crisis Management, Interpersonal Skills
Timeline
Flight Attendant
Envoy Airlines
03.2025 - Current
Marketing and Business Development Coordinator
Porchpass
04.2024 - 02.2025
Server
Cheddars
08.2023 - 01.2024
Sales Associate
Walmart
10.2022 - 05.2023
HIGH SCHOOL DIPLOMA - undefined
Floresville High School