Anissa Marie Rodriguez
Los Angeles,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Century 21
06.2017 - 06.2020
- Stressed the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential
- Maintained a high level of professionalism and provided excellent customer service to all company clients
- Great knowledge of Office 360 for company paperwork and presentations
- Google and Adobe certified.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Ambassador
Boys and Girls Club
01.2015 - 06.2017
- Responsible for Public speaking at Non Profit events
- Coordinate the re-opening of the Boyle Heights Boys and Girls Club
- Attend service forums and summits.
Education
Bachelors Degree of Business Marketing -
University Las Vegas Nevada
Las Vegas, NVBachelors Degree of Biology -
Marymount University
Palos Verdes Estates, CAHigh School Diploma -
Schurr High School
Montebello, CASkills
- Office 365 certified
- Communication skills
- Customer service
- Time management
- Computer literacy
- Documentation review
- Public Speaking
- Workflow Optimization
- Presentation Design
- Research
- Clerical Support
- Filing
- Travel Coordination
- Database Management
- Office Administration
- Expense Reporting
- Appointment Scheduling
- Bookkeeping
- Data Organization
Timeline
Administrative Assistant
Century 21
06.2017 - 06.2020
Ambassador
Boys and Girls Club
01.2015 - 06.2017
Bachelors Degree of Business Marketing -
University Las Vegas Nevada
Bachelors Degree of Biology -
Marymount University
High School Diploma -
Schurr High School
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