Phlebotomy Student
Shannon Clinic Urgent Care
11.2023 - 11.2023
- Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
- Contributed to a positive clinic environment by maintaining cleanliness and organization within the workspace.
- Upheld strict confidentiality standards regarding sensitive patient information, adhering to HIPAA guidelines at all times.
- Facilitated effective communication between lab personnel and medical practitioners by providing detailed and accurate specimen information.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.