Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aniston Tiller

Norman

Summary

Dynamic and results-driven professional with extensive experience at Qdoba, excelling in team leadership and exceptional customer service. Proven ability to enhance operational efficiency and foster a welcoming atmosphere. Skilled in cash handling and time management, consistently achieving high customer satisfaction through effective problem-solving and active listening.

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

6
6
years of professional experience

Work History

Barista

Dutch Bros
10.2024 - Current
  • Prepared and served high-quality beverages in a fast-paced environment.
  • Maintained cleanliness and organization of work area to ensure efficiency.
  • Assisted customers with menu selections and provided exceptional service.
  • Operated espresso machines, grinders, and other coffee equipment effectively.
  • Collaborated with team members to meet daily operational goals.
  • Adapted quickly to changing customer demands during peak hours.
  • Followed food safety guidelines to ensure product quality and safety standards.
  • Engaged in continuous learning of new beverage recipes and techniques.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Cashier

Crest Foods
03.2024 - 08.2024
  • Processed high-volume transactions accurately and efficiently in fast-paced retail environment.
  • Managed cash register operations, ensuring balanced till and adherence to cash handling policies.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new team members on point-of-sale systems and customer engagement techniques.
  • Maintained cleanliness and organization of the checkout area, promoting a welcoming atmosphere for customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Manager

Qdoba
07.2019 - 10.2023
  • Managed daily operations to ensure smooth workflow and team coordination.
  • Developed staff schedules to optimize resource allocation and productivity.
  • Implemented process improvements that enhanced operational efficiency.
  • Supervised team performance, providing regular feedback and support for development.
  • Facilitated training sessions to onboard new employees effectively.
  • Resolved customer inquiries promptly, ensuring high satisfaction levels.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Cosmetology License -

Wade Gordon Hairdressing Academy
Oklahoma City, OK
08-2024

General Knowledge

Norman North High School
Norman, OK
05-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • POS systems
  • Customer service

Timeline

Barista

Dutch Bros
10.2024 - Current

Cashier

Crest Foods
03.2024 - 08.2024

Manager

Qdoba
07.2019 - 10.2023

Cosmetology License -

Wade Gordon Hairdressing Academy

General Knowledge

Norman North High School

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