Anita Anderson
Palatka,Fl
Summary
Dynamic professional with extensive experience in customer service and administrative support, notably at Lowe's Home Improvement Store. Proven ability in scheduling management and team collaboration, ensuring efficient operations. Skilled in Microsoft Office applications and adept at fostering positive client relationships, consistently enhancing customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receiver/Stocker
Lowe's Home Improvement Store
10.2024 - Current
- As a receiver/stocker, my job duties include customer service in every form.
- From helping a customer find something, to helping them load their product, to talking with them about credit cards the company offers.
- As a receiver, I received shipments from the corporate distribution centers and divided the product by department to go onto the floor for sales.
- Organization and Customer service were my key job duties to this job.
Chiropractic Assistant
Pain Relief Center
Palatka, Fl
10.2023 - 01.2024
- As a chiropractic assistant, my job duties include merging charts of all clinical and rehabilitative patients.
- I initiate treatment by stretching patients and then hooking them up to electrical stimulation and heat packs to ensure relaxation of patients' complaint areas.
- I ensure customer satisfaction by connecting to each patient individually with a smile and conversation.
Front Desk Receptionist
Animal Health Center of East Palatka
East Palatka, Fl
05.2022 - 11.2022
- Duties as a front desk receptionist are checking in patients and ensuring the owners of the pets that their animals will be well taken care of.
- Providing quality care and reassurance to clients.
- Answering phones and directing calls accordingly.
- Taking payments for services and providing correct change.
- Also, filling patient prescriptions to ensure correct medications are distributed.
Staffing Coordinator
Advanced Nurse Staffing
Orange Park, Fl
02.2022 - 05.2022
- As a staffing coordinator, I was in charge of scheduling employees for shifts in different medical facilities.
- Making sure that the needs for each facility are met in a timely fashion.
- As a coordinator I was also in charge of credentialing each employee and the hiring process.
- Ensuring that each employee hired has all the correct paperwork and licenses that follow Florida Law in requirement to working within those positions.
- Answering phones and directing calls promptly professionally.
- Helping employees with pay issues and with scheduling problems.
Front Desk Receptionist
Minimally Invasive Vascular Surgical Center
St Augustine, Fl
07.2021 - 02.2022
- In my position at Minimally Invasive Vascular, I was in charge of scheduling patients for their appointments and in house surgeries.
- We followed up with each patient to ensure that even after their appointment they were forming correct after care, and we followed up with dialysis centers to ensure that their new ports and fistulas were up to standards to receive their correct dialysis treatments.
- Day to day duties include answering phone calls and directing calls to nurses on staff and the doctor.
- Working excel spreadsheets for patient appointments, along with referral lists for later review.
- Ensuring all patients are tended to, checked in in a timely manner, informed of balances on their accounts, reaching out to insurance companies for authorizations for services.
Certified Nursing Assistant (CNA)
Solaris Healthcare
Palatka, Fl
10.2020 - 04.2021
- As a CNA, I was a caregiver to patients who lived in the facility.
- I helped make their day to day lives easier with a smile on my face.
- Duties involved cleaning their rooms, helping rearrange to make sure their rooms felt like home.
- Painting nails, helping feed, change and use the restroom when needed.
- I also worked in the height of the COVID-19 epidemic.
- Holding the hands of very scared patients through a trying time, and being there for others when they needed someone.
Merchandiser
Kmart
Palatka, Fl
08.2014 - 01.2017
- My duties as a merchandiser included handling inventory from merchandise that was received in deliveries.
- It was intended for me to keep track of inventory in a specified section of the store.
- Continuously rearranging shelves and areas to make products more enticing for customers.
- To also ensure a tidy and neat workspace to increase sales.
- I was also a part time cashier and a customer representative.
- Also answering calls for transfers to different departments.
- I helped do cash drops when deposits reached a certain amount on a daily basis.
Trainer/Waitress
Waffle House Inc
Brunswick, GA
02.2014 - 07.2014
- My tasks as a trainer and waitress included an abundance of customer service, cash handling and multitasking.
- Keeping customers happy with hot food, cold beverages and clean eating areas with a smile on my face.
- Also my duties were to help managers with shift schedules and making sure each person on the team had a job they would exceed expectations in.
- Being a trainer for a fast paced restaurant such as Waffle House Inc taught me valuable leadership skills, discipline, and management skills that I use in my everyday life.
Education
A.S. Degree -
St Johns River State College
Palatka, Fl06.2025
GED -
St Johns River State College
Palatka, Fl10.2016
Skills
- Microsoft Office applications
- Customer service and support
- Financial transactions
- Medical terminology and fieldwork
- Administrative tasks
- Multitasking and organization
- Front office operations
- Clerical skills
- Microsoft Word and PowerPoint
- Scheduling management
- Team collaboration
- Human resources management
- Recruitment strategies
- Medical scheduling and records
- Google Docs proficiency
- Patient care services
- Animal care expertise
- Caregiving skills
- Phone etiquette
- Medical charting
Certification
- Certified Medical Assistant
- BLS CPR Certified
- Certified Nursing Assistant License
- Substitution Certification in Putnam County
Languages
English
Affiliations
- I enjoy fishing, hunting and camping with my family.
- Love reading a diverse amount of books.
- Writing is a good outlet for me.
Timeline
Receiver/Stocker
Lowe's Home Improvement Store
10.2024 - Current
Chiropractic Assistant
Pain Relief Center
10.2023 - 01.2024
Front Desk Receptionist
Animal Health Center of East Palatka
05.2022 - 11.2022
Staffing Coordinator
Advanced Nurse Staffing
02.2022 - 05.2022
Front Desk Receptionist
Minimally Invasive Vascular Surgical Center
07.2021 - 02.2022
Certified Nursing Assistant (CNA)
Solaris Healthcare
10.2020 - 04.2021
Merchandiser
Kmart
08.2014 - 01.2017
Trainer/Waitress
Waffle House Inc
02.2014 - 07.2014
A.S. Degree -
St Johns River State College
GED -
St Johns River State College