Possesses versatile skills in sales both inside & out in the felid, customer service, accounting/administration, problem-solving, and collaboration.
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Persuasive & skilled at developing diverse and large client base. Constantly looks for new ways to promote products and build professional network ties.
Overview
24
24
years of professional experience
Work History
Accounting Assistant
DIX Metals Inc.
01.2020 - 02.2025
Process accounts and incoming payments in compliance with financial policies and procedures
Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data
Prepare bills, invoices, and bank deposits
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
Verify discrepancies by and resolve customers’ billing issues
Facilitate payment of invoices due by sending bill reminders and contacting clients
Generate financial statements and reports detailing accounts receivable status
Ensure timely collection of payments
Process adjustments to finance accounts as needed
Support month-end closing processes
Assist the finance manager with audits and checks
Coordinate with the sales department to ensure proper billing
Respond to customer inquiries regarding statements and billing
Maintain accurate and comprehensive records
Accounting Assistant - Temp to Permanent Position
HB Staffing
08.2019 - 01.2020
Process accounts and incoming payments in compliance with financial policies and procedures
Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data
Prepare bills, invoices, and bank deposits
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
Verify discrepancies by and resolve customers’ billing issues
Facilitate payment of invoices due by sending bill reminders and contacting clients
Generate financial statements and reports detailing accounts receivable status
Ensure timely collection of payments
Process adjustments to finance accounts as needed
Support month-end closing processes
Assist the finance manager with audits and checks
Coordinate with the sales department to ensure proper billing
Respond to customer inquiries regarding statements and billing
Maintain accurate and comprehensive records
Quotes Desk (Contract Assignment)
CONNECT STAFFING INC.
03.2018 - 08.2018
Company Overview: Provided quotes for an Aluminum and Titanium die forging company
Responsible for all incoming (RFQ) request for quotes, for commercial and non-commercial and military defense proposals via email or customer portal systems for existing and prospect customers
Collaborated with Vice President of Sales for viability on new die quotes
Engineering with drawings or models, confirmed die checks and 1st article and set up charges
Quality Control for all specification requirements
Sales for pricing and Customer Service for follow up with the customers
Provided quotes for an Aluminum and Titanium die forging company
Collections Agent
SMILE BRANDS FINANCE, INC. & SMILE BRANDS INC.
01.2013 - 01.2016
Worked with dental patients on delinquent accounts for denied claims directly from the dental insurance companies
Worked directly with the dental office and staff manager to help research any adjustments or re-billing issues
Maintain a high level of customer service and professionalism with patients at all times and in any given situation
Processed and negotiated payment arrangements such as payment in full, postdated payments and care credit approval and payments
Worked delinquent accounts on QSI-General, Orthodontics, and Smile Brands Finance loans
Made on average 150-200 outbound calls on delinquent accounts while advising customers of necessary actions to bring accounts to a current status
Provided the customer with a full understanding of the terms and conditions of our contract loans and their personal legal liability in signing a loan when necessary
Secured payment arrangements on delinquent balances owed and processed payments manually at the credit card terminals
Coordinated with our customer services team on accounts that needed to be updated or researched for internal error on the account
Outside Sales Representative
OMAHA AIRPLANE SUPPLY, INC
01.2012 - 12.2012
Responsible for sales of general aviation products for large distributor of several OEM manufacturers
Expanded entire sales territory in California, Arizona and Nevada
Managed communications with small and large FBOs
Coordinated with sales support staff to provide up to the minute pricing and inventory availability
Prepared and presented sales and expense reports for corporate office
Generated new sales leads and conversions
Promoted new OEM products for up-sell to customer base
Sales & Customer Relations Administrator
JD LINCOLN UMECO COMPOSITES
01.2006 - 12.2011
Primary contact for assigned customer database of over 100 customers
Provided information to customers on product and manufacturing capabilities
Managed RFQ's (Request for Quotes) for over 100 domestic non-contracted customers
Coordinated with Production Manager, Quality Control, Technical Service and Sales to meet customer needs
Provided sales quotes, order status and any required assistance for all outside sales to customers
Inside Sales ILS Department
AEROTECHNOLOGY INC.
01.2001 - 12.2006
Responsible for providing new and remanufacture parts to worldwide airline companies
Generated sales leads and serviced existing customer base
Provided quotes on parts and accessories while maximizing sales volume and margin
Managed accounts and orders to insure quality control
Coordinated with purchasing department to provide customer voice on products
Lead Child Program Assistant at Joint Base Mcguire-dix-lakehurst -CDC Fort Dix.Lead Child Program Assistant at Joint Base Mcguire-dix-lakehurst -CDC Fort Dix.