A strong commitment to serving the public. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Mentoring
GIRLIE GIRLS MENTORING PROGAM
LAKE CHARLES, United States
01.2012 - Current
Designed or used assessments to monitor student learning outcomes.
Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Advised students on course selection, credits toward graduation and career decisions.
Met coverage goals by setting effective schedules and delegating work to individual instructors.
Established and updated objectives and tools for overall program and each department to enhance operations.
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Developed curriculum and lesson plans to achieve objectives of each course.
Maintained program files, records, databases and websites to gather research and prepare and submit monthly reports.
COVID-19 Contact Tracer
HUB Enterprises
Lake Charles, La
05.2020 - Current
Contact Tracer
Call Center Agent – Outbound/Inbound Calls
Educated Covid 19 Cases
Referrals
Resources
Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
Notified and interviewed individuals to ascertain novel coronavirus exposure level.
Provided educational and informational resources regarding isolation policies and quarantine measures.
Housing Specialist
Lake Charles Housing Authority
Lake Charles, LA
01.2018 - 01.2019
Secured and inspected housing for families
Planning and organizing events for residents
Monthly Inspections
Support Coordinator
The Columbus Organization
Lake Charles, LA
01.2011 - 01.2012
Carried a caseload of 45 NOW, Children’s Choice, and Supports Waiver clients
Led Interdisciplinary Teams to plan services and goals for clients
Completed and submitted all case plans to meet agency and state deadlines
Conducted monthly phone contacts and quarterly home visits on time.
Social Services Coordinator
Department Of Children And Family Services
LAKE CHARLES, United States
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Visited homes and agencies to provide support and case management services to clients.
Used evidence-based practices such as motivational interviewing to create individualized service plans for [Number] clients.
Identified community resources to support clients.
Prepared reports for courts and participated in court proceedings.
Coordinated with social, public and welfare agencies to obtain and provide client information.
Education
Bachelor of Science - Sociology
McNeese State University
Lake Charles, LA
12.2003
Associate of Arts - General Studies
McNeese State University
Lake Charles, LA
12.2003
Skills
Interviewing skills
Attention to Detail
Analytical and Critical Thinking
First Aid/CPR
Dependable and Responsible
Organization and Time Management
Good Telephone Etiquette
Written Communication
Excellent Communication
Decision Making
Problem-Solving
Timeline
COVID-19 Contact Tracer
HUB Enterprises
05.2020 - Current
Housing Specialist
Lake Charles Housing Authority
01.2018 - 01.2019
Mentoring
GIRLIE GIRLS MENTORING PROGAM
01.2012 - Current
Support Coordinator
The Columbus Organization
01.2011 - 01.2012
Social Services Coordinator
Department Of Children And Family Services
Bachelor of Science - Sociology
McNeese State University
Associate of Arts - General Studies
McNeese State University
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