Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Black

Chino,CA

Summary

Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering 4 years of experience in security. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Asset Protection

Walmart
05.2020 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Patrolled store departments to check for suspicious activities.
  • Maintained secure environment by regularly checking store premises and inspecting security equipment.
  • Checked CCTV for evidence of shoplifting.
  • Kept patrons and employees safe and from criminal activity.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Followed proper inbound/outbound policy and procedures.
  • Completed collaterals throughout the facility.
  • Answered all radio and telephone communications.
  • Transferred telephone calls accordingly.
  • Partnered with members of management when needed.

Order Filler

Walmart
05.2019 - 05.2020
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Inspected machinery and equipment to determine functionality and performance.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

House Manager

Rescare
01.2014 - 05.2019
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Assisted residents with daily hygiene and living tasks.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
  • Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
  • Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
  • Oversaw budget to manage expenditures and control costs.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Monitored staff performance and provided feedback to drive productivity.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.

Shift Manager

McDonald's Restaurant
06.2009 - 10.2013
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Supervised ongoing daily production phases.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Education

Ganesha High School
Pomona, CA
06.2007

Skills

  • Report Writing Skills
  • Report Writing Abilities
  • Incident Reporting
  • Risk Management
  • Loss Prevention Experience
  • CCTV Monitoring
  • Inventory Management
  • Inventory Control
  • Customer Support
  • Policy Enforcement
  • Inventory Auditing
  • Conflict Resolution

Timeline

Asset Protection

Walmart
05.2020 - Current

Order Filler

Walmart
05.2019 - 05.2020

House Manager

Rescare
01.2014 - 05.2019

Shift Manager

McDonald's Restaurant
06.2009 - 10.2013

Ganesha High School

Similar Profiles

CREATE PROFILE
Anita Black