Anita Boswell

Property Manager

Richman Property Services

Tampa, FL

12.2011 - 03.2025

Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Processed evictions when necessary in accordance with state laws and procedures.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Managed all maintenance requests from tenants in a timely manner.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Provided guidance and support to junior team members in order to facilitate their professional development.
Collected monthly assessments, rental fees, deposits and payments.
Worked with on-site and remote service providers to support tenants requesting accommodations.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Completed lease applications and verifications, notifying prospects of results.
Facilitated tenant paperwork processing and verification.
Exercised direct supervision over property staff.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Inspected properties regularly to identify deficiencies and schedule repairs.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Updated tenant and unit information to keep current in housing database.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Handled resident complaints and expedited maintenance requests.
Built relationships with service vendors and submitted associated billing statements.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Collected rent from tenants to pay maintenance and repair costs and other expenses.
Met with prospective tenants to show property and assess applications or sign leases.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Managed day-to-day activities involving tenants, subcontractors and property management.
Managed and oversaw operations, maintenance and administration of properties.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Compiled and conveyed operational and financial data to regional manager.

Summary

Overview

Work History

Property Manager

Education

Computer And Information Sciences

Skills

Timeline

Property Manager

Computer And Information Sciences

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