Experienced Professional job seeker experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
Work History
Talent Acquisition Coordinator
Texas Children's Hospital
Houston, Texas
01.2022 - Current
Answers phones, appropriately directing calls or assisting caller when possible, providing information which is accurate
and in accordance with policy and procedure.
Provides necessary follow-up, with focus on customer service.
Basic knowledge of computers, word processing, spreadsheets, and basic math skills.
The ability to accurately and quickly enter data into a complex Voyager database system, to communicate clearly and professionally, to maintain confidential information, to be highly organized and detail-oriented, ensuring that critical tasks are competed on time, and to work well with basic spreadsheet and word processing programs.
Reviewed employment applications and background check reports to facilitate hiring process.
Built talent pipelines of applicants using tailored coaching and education to support efficient and effective hiring.
Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Established consistent language and methodology for talent discussions, development and succession.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Conducted new employee onboarding.
Processed i9's
Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Built relationships with external recruiters and staffing agencies to access quality talent.
Talent Acquisition Coordinator
Info Tree Global Contractor For DCP Midstream. Inc
Houston, Texas
11.2021 - 12.2021
Reviewed employment applications and background check reports to facilitate the hiring process.
Optimized sourcing networks and used proactive methods to direct source candidates.
Cooperated with company leaders in change management and talent solutions to gain a competitive edge in the job market.
Assist with job requisitions
Provided administrative assistance to the recruiting team
Maintain the database with candidate information
Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
Developed and maintained strong working relationships with HR team and hiring managers to foster partnerships that produced consistent results.
Executive Volunteer Coordinator ( Volunteer)
Salvation Army
Port Arthur, TX
03.2018 - 12.2020
Met with other volunteers and program leaders to discuss new service opportunities.
Encouraged donations by supporting community fundraising events and campaigns.
Supported program leaders with administrative support duties. Assisted with special events or programs.
Monitored operational activities to ascertain the effectiveness of results and which areas could use better oversight.
Served as advocate and ambassador for the organization by fully engaging, identifying, and securing resources and partnerships to advance the mission.
Recruited and trained new volunteers on volunteer program goals and objectives.
Assisted with scheduling bell ringers during the Holiday season.
Human Resources Assistant
Port Arthur Property Management
Port Arthur, TX
07.2016 - 12.2020
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Created and completed personnel action forms for hires, terminations, title changes, and terminations.
Recruited and screened qualified potential employees.
Coordinate and perform a variety of administrative duties to support the talent acquisition team.
Assisting with outreach/sourcing strategy execution and tracking, interview scheduling, offer letter creation, background, drug testing result processing, close of requisition data review preparation, ensuring ATS data accuracy.
Provide timely communication and status updates to candidates, new hires, and the Talent Acquisition team
Provide regular follow up with new hires on incomplete paperwork or pre-employment tasks
Review and save background and drug screen results within 48 business hours of receiving results
Monitor and update new hire paperwork/documentation as need be to ensure continued compliance
Community Manager
Port Arthur Property Management
Port Arthur, TX
06.1995 - 07.2016
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Worked with maintenance staff to complete timely repairs and enhancements.
Gained feedback useful in collaborating with business leaders to devise solutions.
Introduced effective emergency resolutions and managed special projects.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Liaised with diverse community agencies to serve as client advocates and provide continuity of care.
Met with residents to gather information and develop effective solutions.
Resolved tenant issues quickly and increased tenant retention by 90 %.
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Education
Master of Science - Public Administration
University of Phoenix
Phoenix, AZ
12.2019
Bachelor of Science - Psychology
University of Phoenix
Phoenix, AZ
03.2015
Skills
Customer Service
Human Resources Understanding
Pre-Employment Screening
File and records management
Team Building
Service Quality
Volunteer Engagement
Office Administration
Work authorizations
Skills
Applicant Tracking Systems
Recruitment
Candidate tracking
Talent management
Candidate pipeline management
Pre-Employment Screening
File and records management
Team Building
Confidentiality
Timeline
Talent Acquisition Coordinator
Texas Children's Hospital
01.2022 - Current
Talent Acquisition Coordinator
Info Tree Global Contractor For DCP Midstream. Inc