Anita Burciaga
Champaign IL,IL
Summary
Proactive Office Assistant III, HR Generalist, and Store Manager with extensive experience in client relations, maintaining confidentiality, and enhancing office efficiency. Skilled in managing schedules, employee onboarding, and store operations, with a background in payroll, inventory control, and customer service. Bringing exceptional time management and communication skills to advance career opportunities.
Overview
20
20
years of professional experience
Work History
Office Assistant III
San Bernardino County/Behavioral Health
03.2023 - 09.2023
- First point of contact with clients.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Managing appointments and scheduled for doctors, nurse practitioners, therapist, etc.
HR Generalist
Family Assistance Program
11.2021 - 02.2023
- Reports to HR Manager
- Ability to maintain confidentiality.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Responsible for employee onboarding.
- Organize and maintain employee records.
- Administering in payroll, compensation and benefit plans.
- Order and process of office supplies.
- Scan and save documents.
Store Manager
Sally Beauty Supply
05.2003 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Hesperia High School
Hesperia, CA05.1995
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Communication skills
- Adapting to different work environments
- Eager to learn new job duties
Accomplishments
I have won multiple inventory and quota awards numerous times, year after year with Sally Beauty Supply.
-Promoted two store associates to store managers and four associates to assistant store managers with SBS.
-Scored 100% with weights and measures during visits.
-Followed strict CA laws on disposing of hazardous waste and materials.
Timeline
Office Assistant III
San Bernardino County/Behavioral Health
03.2023 - 09.2023
HR Generalist
Family Assistance Program
11.2021 - 02.2023
Store Manager
Sally Beauty Supply
05.2003 - 11.2021
High School Diploma -
Hesperia High School
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