Anita Burleson
Concord,NC
Summary
Initiative-taking and goal driven professional with over 16 years of experience in research/testing and development of aircraft tires, transitioning into a licensed Medicare/Supplemental Insurance Sales Agent. Proven record of achieving company’s goals set as well as my own personal goal requirement, delivering in a timely manner with mindfulness, adhering to all rules and requirements, and expectations within a company. Works great within a team or in an individual working environment providing quality results as well as delivering customer service to individuals with respect and curiosity.
Certified Peer Support professional with solid experience in supporting individuals through recovery and personal growth. Strong focus on team collaboration and achieving impactful results. Known for reliability, adaptability, and effective communication. Skilled in active listening, empathy, and problem-solving. Passionate about fostering supportive and inclusive environment.
Diligent Community Health Worker with background as Certified Peer Support Specialist and strong history of facilitating meaningful peer connections. Proven track record of empowering individuals through collaborative support and effective communication. Demonstrated ability to use empathy and active listening to foster trust and understanding.
Overview
26
26
years of professional experience
1
1
Certification
Work History
NC Certified Peer Support Specialist/Community Health Worker
ELW Consulting Services
07.2025 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Actively pursued ongoing professional development opportunities to remain informed of emerging trends and best practices within the field of peer support services.
- Facilitated consulting recreational activities designed to build social connections among peers while promoting physical, mental, emotional wellbeing.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
Licensed Medicare/Aflac Supplemental Sales Agent
Willis Towers Watson/TZ Insurance Solutions, LLC
09.2019 - 07.2025
- Acquired Medicare license in multiple US States, selling Medicare Advantage Plans
- Implemented Aflac Supplemental Insurance to qualify individuals that met plan requirements, providing an extra layer of medical insurance to them.
- Worked individually, with little or no supervision, remotely from home meeting company’s goals as well as establishing and achieving my own set of personal achievements.
- Delivered quality and professionalism, going over and beyond for each customer assisted in all ways possible with follow-ups to assure satisfaction.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their personal need.
Professional Tire Testing/Research and Development Technician
Michelin North America
05.1999 - 12.2014
- Tested aircraft tires, both military/commercial, for qualification for government and military contracts
- Performed in-depth testing, both machine running and physical breakdown, dissecting various parts of tire to perform testing procedures that met engineer’s needs and qualifications, providing, and delivering test results in a timely manner.
- Managed one on one training of new employees and training logs that qualified them to become test tire technicians.
- Performed Human Resource Lead hand duties for facility as well as backup Safety and Quality Lead hand duties as well.
Education
Certificate - Community Health Worker
Central Piedmont Community College
Charlotte07-2025
Bachelor of Science - Business Administration
Pfeiffer University
01.2006
Skills
- Mental health advocacy
- Addiction support services
- Proactive relapse avoidance techniques
- Diversity engagement
- Resource navigation
- Time management abilities
- Self motivation
- Individual counseling
- Intervention planning
- Professionalism
Certification
- NC Certified Peer Support Specialists Program, 2025
- NC Peer Academy 50-hour Certified Peer Support Specialist Training Course, 2025
- Copeland Center 20-hour Mental Health Recovery Seminar-Wellness Recovery Action Plan (WRAP), 2025
- Community Health Worker Course, 2025
Timeline
NC Certified Peer Support Specialist/Community Health Worker
ELW Consulting Services
07.2025 - Current
Licensed Medicare/Aflac Supplemental Sales Agent
Willis Towers Watson/TZ Insurance Solutions, LLC
09.2019 - 07.2025
Professional Tire Testing/Research and Development Technician
Michelin North America
05.1999 - 12.2014
Certificate - Community Health Worker
Central Piedmont Community College
Bachelor of Science - Business Administration
Pfeiffer University
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