Anita Carrillo
Moreno Valley,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Legacy Renovation Services
09.2022 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained a clean, safe, and organized environment
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mange and oversee workers on daily basis
- Provide estimates for potential jobs
- Direct employees to job sites
- Process and manage invoices for the company
- Verify and reconcile invoices to ensure accuracy of data
- Maintain accurate records of invoices and payments
- Maintaining employee records
- Calculating employee paychecks
Warehouse Worker
Prime-line Products
03.2014 - 06.2016
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Medical Assistant Intern
San Bernardino County Public Health Department
01.2012 - 03.2012
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Collected histories, vitals, and current complaints via patient interviews.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
Cashier
Loma Linda Market
07.2011 - 02.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Medical Assistant Diploma - Medical Assistant
Concorde Career College
San Bernardino, CA08.2012
High School Diploma -
San Gorgonio High School
San Bernardino, CA06.2011
Skills
- Task Delegation
- Employee Performance Evaluations
- Product and Service Knowledge
- Cost Reduction
- Employee Scheduling
- Recruiting and Interviewing
- Negotiation
- Attention to detail
- Problem-solving abilities
- Effective communication
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Legacy Renovation Services
09.2022 - Current
Warehouse Worker
Prime-line Products
03.2014 - 06.2016
Medical Assistant Intern
San Bernardino County Public Health Department
01.2012 - 03.2012
Cashier
Loma Linda Market
07.2011 - 02.2012
Medical Assistant Diploma - Medical Assistant
Concorde Career College
High School Diploma -
San Gorgonio High School