Anita Carter
Atlanta,GA
Summary
Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Director of Human Resources
Legends Group Illuminarium Experiences
9 2022 - 5 2024
- Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
- Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
- Managed complex employee relations issues, reducing legal risks and maintaining positive work environment.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Devised hiring and recruitment policies for five hundred employee company
HR Manager
La Bonanza Group Tacos and Tequilas
03.2022 - 08.2022
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Managed employee disputes by employing conflict resolution techniques.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Guest Services Manager / HR Representative
Slater Hospitality Skyline Park
04.2021 - 02.2022
- Hired, scheduled, managed, trained, and developed a staff of 40 employees directly and 90 employees indirectly
- Created training materials for all employees within the department
- Completed all onboarding processes for new hires
- Implemented 30-day and 6-month check-ins with team members to increase retention rates
- Reconfigured the guest services position to streamline operations by changing procedures and policies
Unit Manager / HR Coordinator
Studio Movie Grill
05.2018 - 04.2020
- Developed a system to track attendance violations, reducing infractions
- Hired, developed, and provided corrective action for team members in a timely manner
- Coordinated and executed multiple job fairs for the company.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
HR Manager
Flik Hospitality Coca-Cola Headquarters
03.2017 - 05.2018
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
Assistant HR Manager
Fuddruckers Restaurant
02.2016 - 03.2017
- Managed HR compliance with Fuddruckers policies, procedures, and all local, state, and federal regulations
- Assisted in developing short and long-term HR strategies to support corporate objectives
- Enhanced workplace culture by organizing team-building events and promoting open communication channels.
- Managed payroll processing, maintaining accurate records for tax reporting purposes.
Assistant HR Manager
MGM Resorts International Goldstrike Casino
07.2012 - 01.2016
- Reduced company turnover rate by implementing effective retention strategies and regularly reviewing employee feedback.
- Enhanced workplace culture by organizing team-building events and promoting open communication channels.
- Assisted in the hiring and training process, including creating new training guidelines.
- Conducted thorough exit interviews to identify areas for improvement within the organization.
- Served as liaison between employees and management, addressing concerns and resolving conflicts promptly.
Education
B.S. in Hotel, Restaurant, and Institutional Management -
The Pennsylvania State University
University Park, PA 06.2007 - 05.2011
Skills
Human resources administration
Teamwork and Collaboration
Human Resources Management
Staff Supervision
Payroll Administration
Strategic Planning
Onboarding
Organizational Development
Talent Acquisition
Recruitment Strategies
Employee Relations
Human resources administration
Timeline
HR Manager
La Bonanza Group Tacos and Tequilas
03.2022 - 08.2022
Guest Services Manager / HR Representative
Slater Hospitality Skyline Park
04.2021 - 02.2022
Unit Manager / HR Coordinator
Studio Movie Grill
05.2018 - 04.2020
HR Manager
Flik Hospitality Coca-Cola Headquarters
03.2017 - 05.2018
Assistant HR Manager
Fuddruckers Restaurant
02.2016 - 03.2017
Assistant HR Manager
MGM Resorts International Goldstrike Casino
07.2012 - 01.2016
B.S. in Hotel, Restaurant, and Institutional Management -
The Pennsylvania State University
06.2007 - 05.2011
Director of Human Resources
Legends Group Illuminarium Experiences
9 2022 - 5 2024
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