Anita C. Snow
Heath,OH
Summary
Dynamic individual with hands-on experience in interviewing, onboarding and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
Work History
Office Staff Coordinator
The Ohio State University
09.2022 - Current
- Lead and oversee daily work assignments for the Office of Academic Advising Information Associate, Office Assistant, and student staff.
- Leadership and oversight for the Office of Academic Advising in absence of manager including nine Academic Advisors.
- Provide high-level administrative support by managing the daily and long-term planning strategies of the Office of Academic Advising.
- Provides project support for both small and large-scale student support initiatives.
- Collaborates with the Director of Advising to create, maintain, administer the critical operations manual to align daily operations with long term strategies.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Demonstrated proficiency in using Microsoft Office Suite applications to create documents, spreadsheets, presentations – ultimately enhancing the quality of work output.
- Developed spreadsheets for tracking important metrics, enabling accurate reporting and data analysis.
Orientation Coordinator
The Ohio State University
01.2019 - Current
- Manage approximately 1,500 plus new first year and transfer students onboarding process each summer for autumn semester start.
- Coordinate orientation efforts for new first year and transfer students at the Newark campus.
- Organize, develop, and implement the schedule, logistics, and content for each orientation program.
- Develop communication plans for students, parents, and campus partners.
- Provide training to staff in preparation for each orientation season.
- Organize the coordination of orientation program supplies.
- Troubleshoot orientation and event issues.
- Respond to student and parent inquiries in a timely and positive manner.
- Maintain detailed records of orientation programs and create a business summary of each semester event.
- Direct orientation set up and day of event logistics.
- Evaluated program success through surveys and feedback from participants, implementing improvements based on data analysis.
- Assisted parents with understanding university processes during family orientations, addressing concerns and providing information on available resources.
- Improved communication strategies with newly admitted students through targeted email campaigns outlining important dates and required tasks prior to arrival on campus.
University Survey Course Instructor, (EXP1100.01)
The Ohio State University
08.2020 - 12.2022
- Facilitated the First-Year Students Experience course during Autumn semester of 2020 - 2022.
- Utilized the campus learning management software, Carmen, to facilitate each class, posted assignments, graded and reviewed assignments/submissions, and communicated directly with students.
- Engaged with other instructors and staff weekly to review course content, address updates, and share creative teaching techniques.
- Consistently monitored student progress using formative assessment tools, adjusting instruction as necessary to maximize achievement potential.
- Worked with average of 20 participants per class.
Academic Advisor I
The Ohio State University
03.2021 - 09.2022
- Managed a student roster of over 150 students effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Implemented proactive strategies to help students fulfill their education goals
- Assisted students in selecting courses consistent with their developing goals and interests
- Advised students on university policies and procedures, program and degree requirements, and related academic matters
- Assisted students in navigating the university and making referrals to other university offices related to student experience, including academic, career, financial, psychological, etc
- Provided support and guidance to students experiencing academic and personal troubles.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Substitute Teacher
Heath City Schools
10.2015 - 12.2018
- Supervise students, Teacher Aides, and parent volunteers at Garfield and Stevenson Elementary and Heath Middle School.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Requested by teachers to serve as their substitute teacher because of adept behavior management skills, troubleshooting ability, and ease with maintaining order while encouraging a welcoming learning environment.
- Demonstrated strong communication skills and ability to interact with staff and building leaders.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Director Children, Youth, and Families
First United Methodist Church, Newark OH
09.2014 - 06.2015
- Promoted the mission of the church through youth and family ministries
- Developed, implemented, and evaluated ministry goals related to the youth and family program
- Multiplied our youth and family ministry by regularly recruiting training and supervising servant leadership
- Lead through a team-based ministry approach
- Provided spiritual and skill development for all youth and family ministry teams
- Oversaw all teams related to youth and family ministries
- Directed and had oversight of the implementation and adherence to the FIRST UMC Safe Sanctuary Policy
- Directed multiple part-time staff
- Performed annual reviews and6-month goal setting for subordinates
Coordinator, Family Ministries
First United Methodist Church, Newark OH
06.2007 - 09.2014
- Worked with others to plan and carry out ministry with children and families including study, fellowship, and service
- Organized a Family Ministry Action team to serve as a council overseeing multiple age groups and teams
- Multiplied children’s ministry area by regularly recruiting, training, and supervising servant leadership
- Invited, Trained, and Led FirstKids ministry teams and servants
- Implemented the vision and direction for spiritual growth for children preschool – sixth grade
- Organized and facilitated the annual youth events for the Tweens, including SuperStart, Snowtubing, summer picnic, and Operation Christmas Child
Trainer
Licking Memorial Health Systems
04.2002 - 10.2007
- Prepared and Facilitated DDI Training Material for staff and leaders.
- Facilitated Office Orientation programs for hospital and physician office new employees.
- Developed and organized the Community Education calendar of events and programs.
- Facilitated and presented training materials at LMHS Manager’s Meetings.
- Facilitated a variety of programs for the Nursing Orientation program in relationship to customer service and computer technology.
- Developed and facilitated a customer service training program for Nurse’s Day training sessions.
- Developed and coordinated target-specific team-building events for the numerous LMHS departments.
- Responsible for planning, leading committee meetings, and organizing the2003- and2004-Women’s Health Expo for Licking County.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
M.D. - Integrated Social Studies
Mount Vernon Nazarene University (MVNU)
Mt. Vernon, Ohio 12.2007
Bachelor of Arts - Communications
Muskingum College
New Concord, OH05.1995
Skills
- Software: Microsoft Windows Word, Excel, PowerPoint, Outlook, Teams
- SIS, OnBase, OnCourse, Teams, Genesys Phone System
- Student engagement
- Motivational techniques
- Team leadership
- Academic advisement
- Relationship building
- Public speaking
- Customer service
- Professionalism and etiquette
- Meeting coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Staff Coordinator
The Ohio State University
09.2022 - Current
Academic Advisor I
The Ohio State University
03.2021 - 09.2022
University Survey Course Instructor, (EXP1100.01)
The Ohio State University
08.2020 - 12.2022
Orientation Coordinator
The Ohio State University
01.2019 - Current
Substitute Teacher
Heath City Schools
10.2015 - 12.2018
Director Children, Youth, and Families
First United Methodist Church, Newark OH
09.2014 - 06.2015
Coordinator, Family Ministries
First United Methodist Church, Newark OH
06.2007 - 09.2014
Trainer
Licking Memorial Health Systems
04.2002 - 10.2007
Bachelor of Arts - Communications
Muskingum College
M.D. - Integrated Social Studies
Mount Vernon Nazarene University (MVNU)
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