Anita D. Josey
Summary
Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr. Project Manager/Scrum Master
Norfolk Southern
08.2019 - Current
- Lead scrum team in using Agile methodology and scrum practices
- Promote Agile values and principles
- Facilitator and servant leader helping Scrum teams and broader organization understand and apply Scrum theory and practice
- Successfully manage 20+ technical projects for Information Technology Operations
- Technologies implemented includes Network circuit upgrades and replacements, Router upgrades and replacements, WAN/LAN service moves, IP reconfigurations, telephony upgrades, softphone rollouts, software asset management tools and Network service build-out for new construction
- Chartered by Executive Management team to spearhead the network services move to new Datacenter
- Project implemented a new technology platform and involved a team of 20 resources and vendor management
- Performed risk, issue, and scope management
- Produced status reports and presented program and project status for executive review meetings
- Provided strategic and tactical team leadership and guidance to ensure team is executing on core project management capabilities to deliver business value
- Accountable for planning, management and governance of assigned project portfolio including resource capacity management, budget management and stakeholder satisfaction
- Developed and managed all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues
Senior Program Manager
Cognizant
01.2018 - 08.2019
- Developed and executed PMO governance processes, metrics and measurements aimed at creating a consistent operating model and driving efficiency and quality across the organization
- Led the implementation and management of portfolio, program and project governance frameworks and development of appropriate reporting tools that deliver value
- Provided support to PMO colleagues and project managers in implementing tools and methodologies to support the quality of technical project deliverables
- Identified gaps in current project methodology and overall project performance and provide recommendations for improvement
- Provided leadership (on-site and remotely) for on and offshore project teams by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Coached Project and Program Managers as needed on project management best practices and governance standards
- Managed the assessment of healthcare business processes to determine a solution to improve claim processing of Medicaid claims
- Collaborated with healthcare resources and business partners to define project scope, desired results, and deliverables
Senior Technology Project Manager
Georgia Department of Labor
04.2017 - 01.2018
- Managed enterprise-wide projects to include Disaster Recovery (DR) Site Relocation, SharePoint 2016 upgrade and Teradata Data Warehouse implementations, to achieve project objectives while keeping controls on resources, risks, costs, and timelines
- Ensured quality standards during the production of expected deliverables throughout all phases of the project life cycle
- Directed the work assignments and priorities of team/sub-project leaders, architects, consultants, analysts, technicians, and users engaged in the design, development, testing, and implementation of Agency projects
- Identified gaps in current project methodology and overall project performance and provided recommendations for improvement
- Aided in the development of Portfolio Management reporting that provided role-based project visibility to the Executive Management team
- Built high quality working relationships with executives, technology partners, customers, and all other relevant individuals and groups
Senior Technology Project Manager / Acting Manager of Technology Project Management
Metropolitan Atlanta Transit Authorities- MARTA
07.2015 - 04.2017
- Provided leadership, direction and oversight of all Technology Project Management and IT Governance initiatives in the IT department
- Redesigned the project initiation process and integrated IT Committee and Executive Leadership Team oversight by providing immediate visibility and transparency improvements for all IT-related projects
- Managed the development of site designs, online forms, workflow modifications within SharePoint 2013 environment
- Refined PMO process and procedures
- Implemented information improvements that significantly improved data quality and stakeholder satisfaction through the development of Project Management workflow documentations
- Managed the Mobility department’s network infrastructure move and upgrade to new construction facility
- Managed technical resources, host meetings, monitored budget details, created, and managed project plans
- Coordinated with business unit on scheduling project and change management activities
- Responsible for hiring resources and managing the performance of a team of 14 project managers and 1 program manager
- Served as Account Manager Liaison to help drive a satisfactory level of customer satisfaction, thus helping to build a strong alliance between technology and other business units
- Provided excellent service to clients (internal and external)
- Effectively managed vendor relationships in accordance to Technology department and the Organization’s strategies and directives
Infrastructure Project Manager Consultant
First Data Corporation
01.2015 - 06.2015
- Led 10+, offshore/ onshore developers, engineers and solution architects, and strategic partners and project teams, managing all activities through the project life cycle, ensuring project meet requirements, objectives, and desired deliverable results
- Managed 12+ simultaneous projects through complete project lifecycle
- Projects included application upgrades, virtualization, consolidation & expansion of infrastructure network and servers
- Collaborated with IT Delivery Partners, Application Development Teams, external IT suppliers, and vendors to define project scope, budget, and timeline
- Responsible for managing projects across GIO Organization for all components of the project life cycle: scope definition and management, planning, estimating, analysis, development, testing, and implementation
- Participated in Implementation Review Board processes to ensure projects meet organizational technical standards
IT Manager / Sr. IT Project Manager
City Of Atlanta Police
04.2006 - 01.2015
- Developed and maintain strong working relationships and strategic partnerships with key stakeholders/customers across divisions and departments to maximize project effectiveness while directly managing 6 employees
- Partnered with key technology stakeholders to ensure the attainment of the Public Safety Operation’s business plan by building, maintaining, and enhancing solid relationships with IT vendors
- Developed and negotiated contract terms, conditions, modifications, while collaborating with key stakeholders to ensure that requirements were accurately gathered
- Consultant/Coordinator on Network Infrastructure projects to include, Data Center Disaster Recovery, Video and Security Integration, Interoperability applications and Local and Wide area network implementations
- Mitigated risk by identifying, escalating, and resolving issues across multiple delivery groups and/or projects
- Performed User Acceptance Testing on application and system implementation projects
Sr. Technical Analyst
VERSO TECHNOLOGIES
04.2004 - 04.2006
- Company Overview: Internet and Call Accounting Software Company
- Technical consultant for customers on the installation and configuration for a Web Reporting Application
- Performed Quality Assurance testing on call accounting software from the development/pilot phase to deployment
- Internet and Call Accounting Software Company
IT Project Manager
ATLANTA PUBLIC SCHOOLS
08.2001 - 03.2004
- Managed technology infrastructure relocation projects for 8 Atlanta Public Schools
- Monitored and facilitated equipment decommissioning processes
- Facilitated and coordinated the installation and configuration of wireless Networks within area schools
- Improved Network Infrastructure in 3 school labs by 45% through the upgrade, installation and configuration of Cisco routers and switches
Education
Bachelor of Science - Technical Management, Emphasis in Operations and Project Management
DeVry University
Decatur, GA10.2009
Skills
- Program Management Office (PMO)
- Contract Management
- Vendor Management
- Contract Negotiations
- Budget Management
- Scope Management
- Change Management
- Project Leadership
- Communication Management
- Risk Assessment and Management
- Business Case Development
- Agile Project Management
- Oracle Learning Management (OLM)
- Request for Proposal (RFP)
- Cisco Routers/Switches (Securing Networks)
- Security and CCTV Network Infrastructure
- Network Infrastructure
- Stratus Server Certified Engineer
- LAN/WAN Infrastructures
- ITIL certified
- MSSQL
- MS Project
- JIRA
- MCP certified
- Agility Health Facilitator
- MCDST certified
- MS Office Suite
- PMP certified
- CSM certified
- Project Planning
- Client Relationship Management
- Cross-Functional Communication
- Project Scheduling
- Project plan development
Accomplishments
- Program Management Office (PMO) Implementation, Established a Program Management Office to oversee the full project management life cycle and software development life cycle for the implementation of highly complex, large-scale, strategic IT and business initiatives for the Cognizant - TriZetto Technology Organization.
- Office 365 Deployment and Mailbox Migration Project, Delivered office 365 cloud solution mailboxes to 3000 new users. Successfully migrated 2500 mailboxes on-prem exchange platform to Office 365 cloud solution.
- E911 VIPER Technology Infrastructure Upgrade, Implemented a Voice-Over-IP telephony and cisco router upgrade solution for the E911 business operation.
- Public Safety Radio Network Infrastructure Upgrade, Led Project team of 30 to implement a Digital Radio system enhancement.
- Business Continuity Cost Assessment, Spear-headed the initiative to gather technical requirements and costs to implement a fully functional, scalable, high available, sustainable, and recoverable backup solution.
- CCTV Network Infrastructure Project, Improved situation awareness by 15% within the ACDC Organization through the integration of a secure, scalable CCTV network.
- Network Infrastructure build-out (New construction), Implemented wired and wireless infrastructure for new HQ building.
Certification
- Certified ScrumMaster (CSM)
- Project Management Professional (PMP)
- Information Technology Infrastructure Library (ITILv4)
Timeline
Sr. Project Manager/Scrum Master
Norfolk Southern
08.2019 - Current
Senior Program Manager
Cognizant
01.2018 - 08.2019
Senior Technology Project Manager
Georgia Department of Labor
04.2017 - 01.2018
Senior Technology Project Manager / Acting Manager of Technology Project Management
Metropolitan Atlanta Transit Authorities- MARTA
07.2015 - 04.2017
Infrastructure Project Manager Consultant
First Data Corporation
01.2015 - 06.2015
IT Manager / Sr. IT Project Manager
City Of Atlanta Police
04.2006 - 01.2015
Sr. Technical Analyst
VERSO TECHNOLOGIES
04.2004 - 04.2006
IT Project Manager
ATLANTA PUBLIC SCHOOLS
08.2001 - 03.2004
Bachelor of Science - Technical Management, Emphasis in Operations and Project Management
DeVry University