Anita Floyd
Cumming,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
34
34
years of professional experience
Work History
Unit Secretary
Northside Hospital
06.2008 - Current
- Processed admissions and implemented security tracking system for new infants.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Maintained patient confidentiality in line with HIPAA regulations.
- Registered and verified patient records before triage with most up-to-date information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained current and accurate medical records for patients.
- Managed office logistics by scheduling procedures, maintaining files and organizing patient charts.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Monitored inventory levels and advised management of need for replenishment.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Organized paperwork such as charts and reports for office and patient needs.
- Processed lab paperwork and requests according to physicians' orders.
- Managed incoming calls and directed to appropriate department.
- Enhanced office productivity by handling high volume of callers per day.
- Performed various administrative tasks by filing, copying and faxing documents.
- Provided information for patient admissions and discharges to foster timely processing.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Received and routed laboratory results to correct clinical staff members.
Medical Transcriptionist
Medquest
02.2005 - 03.2008
- Translated medical jargon into correct terminology.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Effectively communicated with client's health information management department contact to correctly interpret assignments and details.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Applied medical terminology related to provider-specific treatments and techniques.
- Performed qualitative analysis of records for accuracy, internal consistency and correlation of recorded data.
- Recorded information using word processing, dictation and transcription software and equipment.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Maintained 98% accuracy rate for spelling and content.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Attended training associated with role to improve skills and boost speed.
- Referred to variety of medical sources to prevent mistakes in medical terms.
Title 1 Paraprofessional
Forsyth County Schools
07.2001 - 07.2004
Network Security / Subpoena Management Associate
AT&T Security
01.1990 - 01.2001
Education
2 Year Certification - Business Education
Lanier Technical College
Oakwood, GASkills
- Lab Test Protocols
- EMR Systems
- Medication Inventory
- Account Management
- Medical Transcription
- Patient Data Confidentiality
- Nursing Unit Operations
- Medical Records Management
- Patient Admission
- Customer Service
- Patient Scheduling
- Unit Secretary Training
- Medical Records Verification
- Patient Records Maintenance
- Scheduling Tests and Procedures
- Equipment Troubleshooting and Maintenance
- Computer Proficiency
Timeline
Unit Secretary
Northside Hospital
06.2008 - Current
Medical Transcriptionist
Medquest
02.2005 - 03.2008
Title 1 Paraprofessional
Forsyth County Schools
07.2001 - 07.2004
Network Security / Subpoena Management Associate
AT&T Security
01.1990 - 01.2001
2 Year Certification - Business Education
Lanier Technical College
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