Summary
Overview
Work History
Education
Skills
Customer Service Excellence
Work Availability
Software
Languages
I have cooked food for the public. I have worked for Chartwells thru Temporary Labor.
Timeline
Generic
Anita Graham

Anita Graham

Hamden,CT

Summary

Proven PCA and Fulfillment Associate with a track record of enhancing patient wellbeing and exceeding productivity goals. At GT Independence and Amazon, improved patient comfort and warehouse efficiency by over 20%. Skilled in Personal Hygiene Assistance and Emotional Support, demonstrating adaptability and commitment to excellence. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in Customer Service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

PCA

GT Independence
06.2024 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Fulfillment Associate

Amazon
12.2021 - 03.2024
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.

PCA

Bruce O. Emery
02.2012 - 09.2021
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Education

No Degree - Information Technology

Perscholas of Charlotte
129 W. Trade Street
06.2023

No Degree - Personal Care Assistant

Harbor View School of Phlebotomy
141 Captain Thomas Blvd.
06.2020

Associate of Science - Business Office Technology

Gateway Community College
60 Long Wharf Drive NH, CT 06511
05.2007

No Degree - Hairdressing And Cosmetology

Wilred Academy of Hairdressing And Cosmetology
350 Crown Street NH, CT
06.1985

Skills

  • Personal Hygiene Assistance
  • Behavioral Management
  • Emotional Support
  • Dementia Care
  • Vital signs monitoring
  • Meal Preparation
  • HIPAA Compliance

Customer Service Excellence

I have worked in Banking for 10 years.  I have cooked and served food to the public. I have done peoples hair. I have cared for my clients personal needs. All of those things have made me a Customer Service specialist. I have worked for two Deans at Gateway Community College. I have had dealings with many different people from many different cultures. When I worked at Yale University and Yale New Haven Hospital I provided administrative support to Doctors and all kinds of professional peopie.

















 








Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

I have an Associates in Business Office Technology and trained in Microsoft Word, Access, Excel and PowerPoint l

Languages

Spanish
Limited Working

I have cooked food for the public. I have worked for Chartwells thru Temporary Labor.

I have done functions and Events at Southern Connecticut State University, and Albertus Magnus . I also did functions and events at Qunnipiac College thru Chartwells.  I have also done functions and events at Gateway Community College.

I have cooked  for the public thru Spivey Enterprises in Charlotte NC  I have also cooked for and served the public at Brunswick Recreational in Charlotte NC.  I also cooked for a Rehabilitation Center named Crossroads.  Each job required me to cook and serve people.

Timeline

PCA

GT Independence
06.2024 - Current

Fulfillment Associate

Amazon
12.2021 - 03.2024

PCA

Bruce O. Emery
02.2012 - 09.2021

No Degree - Information Technology

Perscholas of Charlotte

No Degree - Personal Care Assistant

Harbor View School of Phlebotomy

Associate of Science - Business Office Technology

Gateway Community College

No Degree - Hairdressing And Cosmetology

Wilred Academy of Hairdressing And Cosmetology
Anita Graham