ANITA GUERRERO
Crowley,TX
Summary
Adept Administrative Assistant with over a year of experience at Lena Pope and Movement City, excelling in clerical support and data entry. Demonstrated ability to multitask and maintain organization, ensuring information security and efficient customer service. Previously enriched young minds as a Preschool Teacher, showcasing attention to visual detail and robust communication skills. Achieved significant improvements in office operation efficiency.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Texas Treatment Services
09.2024 - Current
- Coordinated office operations to enhance productivity and streamline workflow processes.
- Trained new administrative staff on company policies, software applications, and best practices.
- Oversaw inventory management, ensuring adequate supplies while minimizing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Verify medical insurance of patients.
Administrative Assistant
Lena Pope
06.2024 - 08.2024
- Screened incoming telephone calls, routing to appropriate personnel.
- Answered telephones to give information to callers, take messages, or transfer calls.
- Assisted staff with computer usage.
- Learnt to operate new office technologies as were developed and implemented.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Provided cross-coverage support for other administrative personnel.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Searched to find needed information, using such sources as Internet.
- Typed and distributed meeting notes and routine correspondence.
- Processed incoming mail and distributed to relevant departments or individuals.
- Greeted and screened visitors to direct to correct employee or office.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Made copies of correspondence and other printed material.
- Prepared conference and event materials, such as flyers, and invitations.
Preschool Teacher/Administrative Assistant
Movement City Church
01.2018 - 05.2024
Preschool Teacher
Southcliff Baptist Church
01.2008 - 01.2010
Bank CSR
Chase Bank
01.1999 - 01.2004
Education
Administrative Assistant Course -
Ashworth College
2016
Medical Coding and Billing Specialist -
US Career Institute
2018
Bachelor of Science - Business Marketing
University of Phoenix
01.2004
Skills
- Organized
- Attention to visual detail
- Multi-task
- Present written material
- Data Entry
- Information Security
- Clerical Support
- Customer Service
- Data entry
- Computer skills
- Administrative support
- Microsoft Office
- Time management
- File organization
- Customer and client relations
- Strong problem solver
- Meticulous attention to detail
Certification
- Certification in Administrative Assistant, University of Phoenix, 3.8
- Medical Coding and Billing Specialist, 86
Languages
Spanish
Limited Working
Timeline
Administrative Assistant
Texas Treatment Services
09.2024 - Current
Administrative Assistant
Lena Pope
06.2024 - 08.2024
Preschool Teacher/Administrative Assistant
Movement City Church
01.2018 - 05.2024
Preschool Teacher
Southcliff Baptist Church
01.2008 - 01.2010
Bank CSR
Chase Bank
01.1999 - 01.2004
Administrative Assistant Course -
Ashworth College
Medical Coding and Billing Specialist -
US Career Institute
Bachelor of Science - Business Marketing
University of Phoenix
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