Anita Hang

• Lead a team of 10, ensuring successful project completion through guidance and support.
• Monitor performance and provide feedback to drive continuous improvement.
• Resolve conflicts and foster a positive work environment through open dialogue.
• Serve as a liaison between upper management and the team, communicating goals and expectations.
• Identify skill gaps and coordinate training to enhance team capabilities.
• Facilitate regular meetings to discuss progress and prioritize tasks.
• Mentor junior members, promoting professional development.
• Cultivate a culture of teamwork, creativity, and innovation.
• Increase employee engagement through recognition programs and team-building activities.
• Implement process improvements to boost productivity.
• Collaborate with cross-functional teams to achieve departmental goals.
• Establish clear expectations for accountability and ownership of tasks.

Team Leadership and Development:

• Led a team of 15, ensuring successful project completion through guidance and support.
• Developed and implemented training programs, significantly reducing onboarding time for new team members.
• Provided mentorship and coaching, fostering professional growth and enhancing team performance.

Communication and Collaboration:

• Established effective communication strategies that improved collaboration and team productivity.
• Served as a liaison between upper management and the team, clearly conveying goals and expectations.
• Collaborated with cross-functional teams to identify process improvements and best practices.

Performance Management:

• Created performance metrics to evaluate team effectiveness and drive continuous improvement.
• Implemented a new performance evaluation system, offering accurate feedback for employee development.
• Conducted regular progress meetings to address challenges and prioritize project tasks.

Conflict Resolution and Culture Building:

• Facilitated open dialogue to resolve conflicts, promoting a positive work environment.
• Cultivated a culture of teamwork, creativity, and innovation, increasing overall employee engagement.

Operational Efficiency:

• Identified and addressed skill gaps through targeted training sessions, enhancing team capabilities.
• Led the implementation of new technologies, improving operational efficiency and productivity.
• Ensured compliance with company policies and industry regulations through audits and quality control.

Client Relations and Presentation Skills:

• Developed strong client relationships through exceptional communication and customer service.
• Created and delivered presentations on team progress and challenges to senior management.