Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Anita Hansen

Santa Rosa,CA

Summary

Dynamic Care Lead and Mentor at Interim HealthCare, skilled in service coordination and caregiver support. Successfully implemented caregiver retention strategies, enhancing team morale and care quality. Expert in scheduling and patient education, fostering strong relationships with clients and families to ensure optimal care experiences. Committed to continuous improvement and professional development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Care Lead and Mentor

Interim HealthCare
02.2020 - Current

Care Manager | Home Care Services

Experienced Care Manager with a strong background in coordinating care between clients and caregivers. Skilled in caregiver support, client onboarding, and maintaining high-quality service delivery. Key strengths include:

  • Acting as liaison between clients and caregivers to ensure clear communication and care coordination
  • Supporting caregiver retention through feedback, recognition, and development strategies
  • Assisting with client onboarding, care plan consultations, and ongoing service support
  • Collaborating with scheduling to manage staffing needs and maintain continuity of care
  • Promoting a supportive work environment and fostering caregiver engagement and satisfaction
  • Managing administrative tasks including referral intake, schedule organization, and compliance
  • Participating in marketing, daily operations, and after-hours on-call support

Proven ability to enhance caregiver satisfaction and improve client outcomes through compassionate leadership and operational efficiency.

Education

Certification - Admin And Clinical Medical Assisting

Santa Rosa Junior College
Santa Rosa, CA
08-2016

Skills

  • Scheduling
  • Patient & family support
  • Care oversight
  • Service coordination
  • Care quality assessments
  • Marketing and promotion
  • Referral management
  • In-home care plans
  • Patient education
  • Case assessments

Certification

Licenses & Certifications

  • Registered Home Care Aide - State of California Health and Human Services Agency - CDSS Issued Feb 2020 - Expires Feb 2026 7500025145
  • California Certified Medical Assistant CCMA-AC - CALIFORNIA CERTIFYING BOARD FOR MEDICAL ASSISTANTS Issued Mar 2017 - Expires Mar 2027 Certificate No. 17640-17

Timeline

Care Lead and Mentor

Interim HealthCare
02.2020 - Current

Certification - Admin And Clinical Medical Assisting

Santa Rosa Junior College
Anita Hansen