Anita Hartgraves
Corpus Christi
Summary
Detail-oriented professional with strong customer service and communication skills. Experienced in tutoring and academic support, dedicated to fostering positive learning environments.
Overview
38
38
years of professional experience
Work History
Part-time Temporary Tutor
Corpus Christi Independent School District
Corpus Christi
10.2021 - 04.2025
- Developed customized lesson plans to meet diverse learning needs.
- Worked closely with students to help develop math and essay writing skills.
- Collaborated with teachers to align tutoring with classroom objectives.
- Designed comfortable tutoring environment conducive to learning.
PBX Operator
HCA
Corpus Christi
02.2019 - 03.2021
- Operated PBX system to manage incoming and outgoing calls effectively.
- Operated multi-line telephone system to answer incoming calls and direct callers to specific destinations based on their needs.
- Assisted in routing calls to appropriate departments and personnel.
- Provided exceptional customer service to callers seeking information or assistance.
- Handled emergency calls promptly, adhering to hospital protocols for urgent situations.
Accounting Assistant
Goodwill Industries
Corpus Christi
04.2013 - 05.2017
- Prepared invoices for temporary workforce bi-weekly to ensure timely payment processing
- Prepared daily store reports to track sales and inventory levels
- Managed multi-line phone system during lunch and breaks to maintain effective communication across departments.
Classroom Teacher
Corpus Christi Independent School District
Corpus Christi
08.1987 - 01.2013
- Implemented classroom management strategies to foster a positive learning environment.
- Developed engaging lesson plans tailored to diverse student needs.
- Conducted assessments to evaluate student progress and inform instruction.
- Collaborated with colleagues to enhance curriculum and instructional practices.
Education
Bachelor of Science - Elementary Education
Corpus Christi State University
Corpus Christi, TX05-1987
Skills
- Customer service
- Call routing
- Effective communication
- Data Entry
Timeline
Part-time Temporary Tutor
Corpus Christi Independent School District
10.2021 - 04.2025
PBX Operator
HCA
02.2019 - 03.2021
Accounting Assistant
Goodwill Industries
04.2013 - 05.2017
Classroom Teacher
Corpus Christi Independent School District
08.1987 - 01.2013
Bachelor of Science - Elementary Education
Corpus Christi State University