Capable and experienced working in challenging environments. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. A dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
25
25
years of professional experience
Work History
Consultant
Ann's Consultant
04.2014 - Current
Developed customized coaching strategies tailored to individual clients' strengths and weaknesses
Connected with clients worldwide and held remote audio and video conference calls
Utilized active listening skills to ensure a deep understanding of client needs and concerns
Assisted clients in setting realistic, achievable objectives for personal and professional growth
Led group coaching sessions or workshops on topics related to personal development, goal-setting, or life transitions
Grew business through referrals by helping clients achieve personal, social, and career goals
Empowered clients to overcome obstacles and make progress toward their desired outcomes
Provided support, encouragement, and accountability throughout the coaching process
Assisted clients with discovering and overcoming personal barriers to success
Encouraged clients to take responsibility for their actions and decisions while working towards their goals
Offered guidance on effective communication, time management, stress reduction, and work-life balance techniques
Helped clients identify negative thought patterns or beliefs that may be hindering progress
Empowered clients through relatable advice, relevant skills, and self-affirmation techniques
Helped clients reach employment goals through job coaching and employment-related skill-building
Teacher's Assistant
Kindercare
06.2013 - 11.2015
Helped maintain a safe, clean, and organized learning environment for all students
Assisted lead teacher in developing class schedule and activities
Communicated regularly with parents about their child's progress
Supported classroom teachers by stepping in during temporary absences and handling last-minute requests
Helped teachers meet students' needs by recommending solutions to behavioral, academic, or classroom issues
Residential Counselor
Dallas County Youth Village
10.2005 - 05.2007
Participated in ongoing professional development opportunities to stay current with best practices in residential counseling
Maintained professional boundaries with patients and families through active communication and education
Communicated regularly with supervisors regarding any significant changes in resident behavior or overall program functioning
Cultivated a safe, comfortable, and resident-centered therapeutic care environment
Developed individualized treatment plans for residents based on their specific needs and goals
Assisted residents in developing daily living skills such as meal preparation, laundry, and budgeting
Participated in treatment planning for clients through observation, therapeutic intervention, and client progress assessment
Implemented behavior management techniques when needed to maintain a positive living environment for all residents
Established rapport with residents by actively listening, showing empathy, and offering encouragement throughout their treatment journey
Provided crisis intervention support to ensure the safety of all residents
Conducted group therapy sessions to address common issues among residents
Supervised, monitored, and interacted with assigned residents to foster continuous progress and well-being
Advocated on behalf of residents during inter-agency meetings or discussions surrounding discharge planning
Facilitated recreational activities to promote socialization and a sense of community within the residence
Evaluated the effectiveness of programming through periodic assessments of resident satisfaction and goal attainment
Eliminated unsafe, illegal, and non-compliant behaviors in students with targeted disciplinary or corrective actions
Patrolled hallways to check for safety, security, and behavioral concerns
Logged and reported on daily resident activities for official records
Protected residents and advisors by securing entrances and exits from unauthorized entry
Mediated student problems using strong conflict resolution and communication skills
Emergency Medical Technician
Specialty Transportation
04.2000 - 04.2004
Company Overview: Psychiatric environment as this company specializes in mental health transfers
Coordinated smooth hospital transfers by reporting observations and treatments to physicians, nurses, and other healthcare facility staff
Evaluated scenes quickly and implemented life-saving measures based on knowledgeable condition assessments and expert training
Kept vehicles clean, organized, and well-stocked with medical supplies and equipment
Operated radio communication systems efficiently while following established protocols for sharing information with dispatchers and receiving facilities
Psychiatric environment as this company specializes in mental health transfers