Anita Hudson
Jamaica,NY
Summary
Hardworking, highly motivated adaptable professional with 40 years of work experience eager to lend combined knowledge and skills to problem solving and prioritization to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethics to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
41
41
years of professional experience
Work History
PRODUCT DISTRIBUTION MANAGER
Hudson Technologies
05.2022 - 12.2023
- Coordinated with vendors and suppliers such as El Dupont, Honeywell and others to ensure on-time delivery of goods.
- Resolved customer complaints related to product quality or delivery times.
- Partnered with production management team to implement processes for production volumes and storage capacities.
- Collaborated with other departments within the organization to maximize resources.
- Worked closely with Freight Companies and Logistics providers to optimize delivery of products worldwide.
- Liaison between Public Bonded Warehouses and the Shiping Department.
- Managed 30+ Public Bonded Warehouse contracts to make sure that the company was receiving the most competitive rates offered.
- Audited all warehouse invoices for payment
- Assisted the Inventory Department with discrepancies in inventory that was stored at the Public Bonded Warehouses.
Customer Service Manager
Hudson Technologies
03.2022 - 05.2022
- Coordinated with vendors and suppliers to ensure on-time delivery of goods. Resolved customer complaints related to product quality or delivery times.
- Partnered with production management to implement procedures for production volumes and storage.
- Worked closely with the Sales Department, Billing, and Logistics to manage customer deliveries.
- Contacted customers regarding invoices that were past due to ensure new orders could be processed.
Customer Service Manager
Refron Inc/Airgas Inc
08.1982 - 03.2022
- Maintained records of orders, deliveries, and other transactions.
- Reviewed performance data from employees to identify areas for improvement.
- Tracked and traced goods while en route to destinations, expediting orders when necessary.
- Coordinated with accounts receivable to ensure before shipping all customer accounts were up to date with payments according to payment terms.
Education
Associate of Science -
LaGuardia Community College
Long Island City, NY05-1985
Skills
- Quality Standards
- Incoming Shipment Reviews
- Product Transportation
- Resolve Customer Issues
- Critical Thinking
- Track Shipments
- Complex Problem-Solving
- Microsoft Outlook
- Warehouse Supervision
- Inventory Supplies
Timeline
PRODUCT DISTRIBUTION MANAGER
Hudson Technologies
05.2022 - 12.2023
Customer Service Manager
Hudson Technologies
03.2022 - 05.2022
Customer Service Manager
Refron Inc/Airgas Inc
08.1982 - 03.2022
Associate of Science -
LaGuardia Community College
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