Anita Jackson
Woodbridge,VA
Summary
Knowledgeable Executive Assistant with proven history of supporting high-level executives in fast-paced environments. Managed complex schedules, coordinated travel arrangements, and facilitated effective communication. Demonstrated proficiency in handling confidential information and optimizing office operations.
Overview
39
39
years of professional experience
Work History
Executive Administrative Assistant
Brisk Industries
05.2014 - 06.2023
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments and handled calenders for senior leadership.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Office Manager
JF Professionals
06.2004 - 04.2014
- Trained and managed incoming new employees and current employees on company policy to achieve maximum efficiency;
- Managed budgets and allocated resources to maximize productivity;
- Demonstrated excellent customer service skills by problem solving through implementing successful corrective actions;
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Administrative Assistant
Fannie Mae
07.1999 - 06.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Transcribed and organized information to assist in preparing speeches and presentations.
Administrative Assistant/Website Content Manager
Aquent Temporary Services
07.1998 - 07.1999
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
- Ensured accuracy in all written communications from the director''s office through meticulous proofreading and editing practices.
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Maintained a high level of confidentiality when dealing with sensitive company information or handling personnel matters on behalf of the director.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Shareholder Records Clerk
Potomac Electric Power Company
05.1992 - 05.1998
- Maintained general ledger for over 3000+ shareholder accounts;
- Reconciled bank and expense accounts to balance check distribution;
- Answered email correspondence and multi-line phone systems, routed calls accordingly, and delivered messages to staff;
- Maintained accuracy of records by verifying accuracy of data in records.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Assisted with typing, data entry, and answering incoming calls as required.
Data and Word Processor
Federal Aviation Administration
05.1987 - 05.1991
- Prepared financial forecasts for an excess of 200 projects/contracts;
- Provided customer service to incoming clients and answered phones;
- Designed and drafted letters, memoranda, brochures, and other correspondence for staff using various software programs
Secretary
Epilepsy Foundation of America
02.1984 - 02.1987
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Education
Associate of Science - Marketing
Southern New Hampshire University
Hooksett, NH11-2025
Some college -
Northern Virginia Community College
Woodbridge, VA01.2012
Some college -
Prince George's Community College
Largo, MD01.1983
High School Diploma -
Duval High School
Lanham, MD01.1982
Skills
- English (written and oral proficiency)
- Microsoft Office (Word, PowerPoint, Outlook)
- Strong organizational skills
- Detail-oriented
- Expert time management
- Effective problem solving
- Multitasking
- Team Player
- Office management
- Information confidentiality
- Proofreading
- High-level multitasking
Timeline
Executive Administrative Assistant
Brisk Industries
05.2014 - 06.2023
Office Manager
JF Professionals
06.2004 - 04.2014
Administrative Assistant
Fannie Mae
07.1999 - 06.2004
Administrative Assistant/Website Content Manager
Aquent Temporary Services
07.1998 - 07.1999
Shareholder Records Clerk
Potomac Electric Power Company
05.1992 - 05.1998
Data and Word Processor
Federal Aviation Administration
05.1987 - 05.1991
Secretary
Epilepsy Foundation of America
02.1984 - 02.1987
Some college -
Northern Virginia Community College
Some college -
Prince George's Community College
High School Diploma -
Duval High School
Associate of Science - Marketing
Southern New Hampshire University